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Job opening: Adaptive Reconditioning and Community Outreach Specialist (Wounded Warrior)

Salary: $77 000 - 85 000 per year
Relocation: YES
Published at: May 16 2024
Employment Type: Full-time
Navy Wounded Warrior (NWW) is the Navy's sole organization for coordinating non-medical care of seriously wounded, ill and injured service members. Incumbent serves as Program Analyst (ARCOS), responsible for ensuring NWW enrollees and their families and caregivers have opportunities to participate in local adaptive recreation and events. ARCOS have the primary responsibility for development and execution of adaptive reconditioning opportunities for enrollees.


MAJOR DUTIES AND RESPONSIBILITIES Adaptive Reconditioning duties comprise 75% of incumbent's time and include but are not limited to: Researches and identifies adaptive reconditioning events and other opportunities offered by Federal, State, local community, and non-profit organizations and agencies. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of program operations, establishing goals and objectives. Coordinates internal and external adaptive recreation activities in respective Region for local enrollees. Promotes Navy Wounded Warrior Adaptive Athletics program to local enrollees and connect those interested with HQ Adaptive Athletics staff. Assists NWW HQ Adaptive Sports staff with management and operations of its adaptive sports and reconditioning programs and activities for recovering Service Members to improve the recovery and quality of life as the participants adjust to their 'new normal'. Assists in coordinating adaptive sports and reconditioning programs according to guidelines, standards of practice and professional code of conduct and ethics developed by Armed Forces Services Corporation at multiple installations throughout the US. Assists in providing effective and efficient adaptive sports and reconditioning programs for Recovering Service Members (RSMs) enrolled into the program. Communicates effectively and professionally with senior military and community leadership as well as activity participants. Communicates with NWW HQ Marketing and Strategic Communications Specialist to raise awareness of program, to include highlighting local activities on a monthly and adhoc basis. Develops, manages and updates as necessary, event and outreach calendar. Coordinates internally within N9 (MWR, FFR, etc) and externally to plan and execute a wide variety of opportunities to enhance enrollees' recovery, rehabilitation and reintegration. Establishes and monitors multiple repositories for enrollees to include documentation in the NWW module within the Total Workforce Management System (TWMS). Manages electronic and hard copies as necessary for the successful planning and execution of adaptive sports/recreation events. Serves as travel point of contact for the region enrollees participating in adaptive/recreation events to include travel processes and registration of participants. Community Outreach duties comprise 25% of incumbent's time and include but are not limited to: Coordinates and manages activities designed to raise awareness of the program and its offerings throughout the area of responsibility for the region. Develops and implements strategic plan to collaborate with local veteran service organizations to increase adaptive recreation and family/caregiver opportunities. Successfully promotes programs and events to appropriate audiences in the area of responsibility for the region. Coordinates with Veterans Administration to connect veterans with available programs. Identifies, communicates and coordinates with National Paralympic organizations to identify programs for recovering Service members. Performs other duties as assigned.


  • Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
  • May be required to pass pre-employment examinations.
  • Must provide proof of U.S. Citizenship or U.S. National.
  • A valid State driver's license is required to operate motor vehicles.
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Incumbent must have or be able to obtain and maintain a Secret Security Clearance.


In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: A minimum of one (1) year post Bachelor's experience working with wounded, ill or injured service members or veterans (Government or Non-Profit). Knowledge of administrative management principles and techniques, Fleet and Family Readiness (FFR) programs and services, CNIC programs and missions. Knowledge of Federal and agency regulations, knowledge of the specific organization's programs and missions, as well as knowledge of pertinent laws, regulations, and policies related to program operations. Knowledge of concepts of program management, requirement determination, policy development, evaluative and analytical processes, programs implementation and approaches to identify and resolve significant issues and problems of a unique nature. Knowledge of Health Insurance Portability and Accountability Act (HIPAA), Privacy Act and the Freedom of Information Act. Knowledge and understanding of requirements and operations of DoD and DoN Wounded Warrior Adaptive Sports and recreation initiatives. Knowledge of and ability to plan, coordinate, and execute small and large scale Paralympic or adaptive sports/recreation type events. Skill in working with individuals with serious illness, injuries and wounds causing physical and mental disabilities. Skill in working with individuals who require sporting equipment modifications to participate in adaptive type physical sports/recreation type activities. Skill in computer applications for administrative support functions and knowledge of variety of common administrative software, applications, and web-based programs, to include but not limited to, TWMS, Defense Travel Systems (DTS), NAF travel system and Microsoft Office suite applications. Ability to identify problems, plan, research, collect, sort, and analyze information to formulate plan of action and milestones for the accomplishment of tasks. Ability to manage multiple activity schedules simultaneously. Ability to analyze type and scope of information and metrics required to evaluate the quality and effectiveness of program implementation. Ability to communicate effectively both orally and in writing. Ability to clearly and concisely prepare, present, discuss and defend issues, findings and recommendations. Ability to work effectively on a team or individually with various levels of management and staff. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION AUTHORIZED NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT You must be a US Citizen. Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.


Bachelor's degree in social work, psychology, human services counseling, kinesiology, sports medicine or related fields.


A minimum of one (1) year post Bachelor's experience working with wounded, ill or injured service members or veterans (Government or Non-Profit).


Two (2) years working in Department of Defense, Wounded Warrior Program or related non-profit program.


  • Address NRSE Region NAF HR Office Bldg 919 Langley Ave Jacksonville, FL 32212 US
  • Name: Amanda Urmanic
  • Email: [email protected]


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