You will serve as a Deputy Activity Contracting Technical Representative (DACTR) in the ACIO/INFORMATION TECHNOLOGY DIVISION, CORPORATE OPERATIONS DEPARTMENT of NAVAL SURFACE WARFARE CTR CORONA DIV, located in Corona, CA.

Duties

You will be responsible for the day-to-day administration of the Navy-Marine Corps Internet (NMCI) Contract and Customer Service. You will provide oversight to the NMCI cost center, and coordinating NMCI projects and initiatives. You will ensure internal processes are documented and Standard Operating Procedures (SOPs) are developed and kept current. You will assist n the planning, order management, issue escalation, invoice verification, and development and implementation of local business rules to support the use of the enterprise-wide contracts. You will track all Navy NMCI service deliveries to ensure the Navy service contractor is delivering in a timely manner, and utilize the NMCI Enterprise Tool (NET) to review, analyze, and order IT assets. You will assist directorates and subordinate commands to determine if IT requests can be supported by the current Navy NMCI contract and serve as the focal point for command. You will assist with escalation and resolution of issues, and act as liaison to the IT service desk, field services, or vendors. You will be expected to stay abreast of Federal, DoD, and Navy information systems policy and incorporate requirements changes into local policy, processes, and measurements.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• This is a Cyberspace Workforce position, work role code 411, proficiency level Intermediate the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.

Qualifications

For the NT-05: Your resume must demonstrate at least one year of specialized experience at or equivalent to the NT-04 (GS-11/12 equivalent) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Consulting with a user community to resolve technical problems in support of hardware, software, network, or system access as well as provide service delivery oversight and policy interpretation for an enterprise-wide IT contract. For the NT-04: Your resume must demonstrate at least one year of specialized experience at or equivalent to the NT-03 (GS-09/10 equivalent) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Consulting with a user community to resolve technical problems in support of hardware, software, network, or system access to support the use of an enterprise-wide IT contract. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Contacts

• Address NAVAL SURFACE WARFARE CTR CORONA DIV 1999 4th St Norco, CA 92860 US
• Name: Department of Navy EIC
• Email: [email protected]