You will serve as an IT SPECIALIST (CUSTOMER SUPPORT) in the ENTERPRISE SERVICES BRANCH, INFORMATION TECHNOLOGY DIVISION, CORPORATE OPERATIONS DEPARTMENT of NAVAL SURFACE WARFARE CENTER, PORT HUENEME DIVISION.

Duties

You will assist in the responsibility for Information Technology Procurement Request (ITPR) processing and IT Material and Service Procurement. You will serve as the IT Procurement Team Lead in support of IT material and service procurements to address customer IT requirements. You will assess and develop IT requirements and then provide support for ensuring that requested IT materials and services are coordinated and submitted in accordance with Nav/ DoD IT procurement policy and regulations. You will provide IT material acceptance services and integrate receipt processes into IT procurement ordering processes to ensure accuracy between requested and received IT service/material. You will provide analysis of existing business process and make recommendations to management for improving process efficiency and usability. You will serve as the point of contact responsible for the planning, budgeting, and execution of the Network Service Cost Center.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• This is a Cyberspace Workforce position, work role code 411, proficiency level Basic the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the NT-04 (GS-11/12 equivalent pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Analyzing new or existing network installation and customer requirements to manage projects, evaluate and develop funding plans, and provide guidance on technical issues impacting Information Technology material and service procurements for an organization. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Contacts

• Address NAVAL SURFACE WARFARE CENTER 4363 Missile Way Port Hueneme, CA 93043 US
• Name: Department of Navy EIC
• Email: [email protected]