This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serves as the regional Exceptional Family Member Program (EFMP) coordinator supporting a Medical Readiness Command (MRC) in the U.S. Army Medical Command (MEDCOM).

Duties

Responds to U.S. Army Human Resources Command (HRC) inquiries and documents in the approved automated system within the mandated time frame. Answers telephone calls and emails from Medical Treatment Facility (MTF) staff, Service members and their Families requesting information or assistance. Participates in organizational inspection program, staff assistance visits, site visits and other inspection activities. Assists in the development and implementation of administrative procedures. Reviews and validates medical and educational enrollment information submitted by outlying MTFs returning inaccurate packets for correction using an approved automated system.

Requirements

• You will be required to provide proof of U.S. Citizenship.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• One year trial/probationary period may be required.
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A pre-placement medical examination is required.
• Temporary Duty (TDY) may be required occasionally.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) developing deadlines, projects, and work to be accomplished; 2) reviews and validates medical and educational enrollment packets for accuracy; 3) knowledge in regulations, procedures and processes governing medical administrative functions; AND 4) performing administrative program functions to include electronic mail, memoranda, reports, and directives. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as:hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Contacts

• Address M1-W6A3AA US ARMY MEDICAL COMMAND DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk