About the position: This position will be assigned to the Eglin IT&T (Information, Tickets and Travel) Office.

Duties

Responsible for the efficient and economical operation of a large Information, Tickets and Tours (IT&T) program. Implements higher level directives, formulates procedures and programs to ensure high standards of IT&T programs. Establishes, reviews, evaluates, and revises a comprehensive IT&T program to meet the needs of military members and their families, military retirees and their families, civilian employees and their families as well as guests of authorized patrons. Coordinates IT&T programs with off base recreational facilities and attractions to obtain the best possible price for IT&T patrons. Provides free, regular price and/or discount tickets to local theaters, sporting events, theme parks and museums. Provides tours to local and regional points of interest. In coordination with the Force Support marketing office conducts IT&T customer surveys; develops marketing strategy to meet established goals and objectives; and publicizes IT&T programs in a manner to encourage maximum participation. Operates Force Support tour vehicles or contracts for non-staff tour escorts. Establishes financial goals commensurate with market analysis of the area and region. Prepares budget, analyzes financial results and revises budget as required. Manages real property resources and imitates renovations and improvements. Responsible for work force management, recruitment and staff training. Responsible for establishing and maintaining an internal control system to preclude or minimize the potential for fraud, waste and abuse in regards to ticket inventories and funds accountability. Ensures IT&T tour vehicles are maintained in accordance with Air Force and Florida safety and maintenance standards and that only qualified motor vehicle operators are used. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12369006

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/10/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Three years of progressively responsible administrative, professional, technical or other work that has provided a general knowledge of management principles and practices; a thorough general knowledge of the goals, principles, methods and techniques of the broad field of recreation; and a thorough understanding of the recreation and leisure interests and motivations of individuals and groups. Must have progressively responsible experience in a military or civilian recreation program activity which has involved recreation work in the IT&T specialty. Must have responsible experience in developing or administering a budget program. Must have the ability to communicate both orally and in writing and be able to read, speak and write English. Must possess skill in dealing with the public. Must satisfactorily complete installation, state, and national criminal background checks. This is a drug testing designated position. The incumbent is subject to random testing for drug use.

Education

This position does not have a minimum education requirement.

Contacts

• Address Eglin Community Services Flight 96 FSS/FSCN 310 W. Van Matre Ave, Bldg 210 Eglin AFB, FL 32542-5648 US
• Name: Eglin NAF HR Office
• Email: [email protected]