Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Information Technology (IT) Specialist position is located in Enterprise Support (ES), Information Technology (IT), Technology Solutions Division (TSD), Systems Operations & Maintenance Branch, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Participates in all aspects of SELC (Software Engineering Lifecycle) following Agile (Scaled Agile Framework (SAFe) or Scrum) delivery methods (e.g. iteration/sprint planning, daily standup, and retrospectives) to ensure documented procedures and policies are followed or modified as needed, supports Continuous Integration / Continuous Delivery, and implementation of Agile principles. Participates in software development project planning to ensure operational awareness of pending application design and functionality changes and analyzes the impact to operations and maintenance. Performs secure programming and identifies potential flaws in codes to mitigate vulnerabilities. Makes optimal use of resources under limited supervision to complete activities within established schedules. Performs routine and recurring assignments in the specialty area; identifies and resolves issues and problems; prepares and updates manuals, instructions, and operating procedures; provides information and assistance to customers; and ensures the application of appropriate security measures to the assignment. Established policies/procedures provide guidance for most assignments but allow some discretion to select the most appropriate approach. Supports operations to ensure, protect, and restore IT systems, services, and capabilities. Assists with conducting system security vulnerability assessments. Assists in the monitoring, evaluating, and ensuring data and systems compliance with IT security requirements (OS, network and storage). Assists in developing technical requirements for new or modified applications; analyzes and determines optimal hardware and software configurations; provides technical guidance in the design, coding, testing, and debugging process; assists customers in installing applications; troubleshoots post-installation problems; and coordinates the technical support of deployed applications. Participate as a member of a team developing preliminary design specifications; meets with customers to collect information about business requirements; and presents draft specifications to the team leader for discussion. Monitors state-of-the-art IT developments; makes recommendations on how to address trends and new technologies within the context of agency policies, plans, and management strategies; and monitors changes in Federal legislation and agency guidance, policy, regulations, and directives for potential impact on organizational policies. Promotes cybersecurity awareness, supports the risk-based protection of mission-essential systems, and ensures compliance with Federal Information Security Management Act (FISMA) by incorporating cybersecurity requirements, technologies and processes into all engineering projects and activities. Engages partner organizations to establish secure system interface descriptions and produce, review, and/or approve Interface Control Documents (ICDs). Communicates complex technical requirements effectively with executives and key decision makers.

Requirements

Qualifications

FOR ALL IT POSITIONS: To qualify, you must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the requirements for all IT positions, to qualify for the SV-I Pay Band (equivalent to GS-13), you must have one year of specialized experience equivalent to the SV-H or GS-12 Pay Band in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position to be filled. Specialized experience is defined as: Applying agile methodology such as Scaled Agile Framework (SAFe), leveraging the framework methodology, utilizing best practices, processes, and procedures for maximum value delivery. Participates in an agile delivery team through work prioritization of the team backlog to streamline execution of program priorities. Assists with the design, development, and management of complex systems that meet current and future requirements while securing, enhancing, and optimize the existing architecture. Participates in agile delivery teams to ensure security is embedded, continually monitored, and security upgrades occur throughout system lifecycles. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Contacts

• Address ES - Information Technology 6595 Springfield Center Dr Springfield, VA 22150 US
• Name: HC ServeU Customer Care
• Email: [email protected]