You will serve as a SUPERVISORY INFORMATION TECHNOLOGY SPECIALIST (CUSTSPT) in the Client Service Department of NAVAL ACADEMY.

Duties

You will guide teams in the execution of sound functional, organizational, and end-user service and support practice. You will lead teams in the development and application of new and updated hardware, software, policies and practices. You will ensure program goals and descriptors are represented and documented in business processes.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position designated as a Cyber IT/Cybersecurity Workforce position. You must obtain and maintain credentials as described in SECNAV M-5239.2 for specialty area Strategic Planning and Policy Development level II within 6 months of appointment.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-13 level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) provide technical leadership, management, advice and guidance on functional, organizational, and client needs and activities improving the end-user computing experience across the mission area; 2) investigate emerging technologies and practices to optimize productivity; 3) lead the development of hardware, software, services and solutions to ensure functional effectiveness and appropriateness; and 4) serve as the technical authority of IT desktop computing issues. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Contacts

• Address NAVAL ACADEMY 121 Blake Road Annapolis, MD 21402 US
• Name: Department of Navy EIC
• Email: [email protected]