You will serve as a INFORMATION TECHNOLOGY SPECIALIST (CUSTSPT) in the IT DIVISION of RECRUIT TRAINING COMMAND.

Duties

You will investigate reported problems in software and information technology (IT) equipment. You will modify operating system software applications to enhance existing systems. You will install software on networks to support the development of information systems. You will diagnose issues with application software to implement solutions to problems. You will brief information technology (IT) customers on organizational policy and procedures.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This is a Cyberspace Workforce position, work role code (411 TECHNICAL SUPPORT SPECIALIST), proficiency level (BASIC) the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and DON policies.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Applying IT security principles, methods and procedures for documenting resolutions; 2 Utilizing and applying knowledge of software (i.e. word processing, graphics, spreadsheets, database management systems, and communications) to produce a wide range of documents, incorporate data from different software applications, or update databases and spreadsheets;3) Analyzing data to troubleshoot problems, evaluate established methods and procedures, and perform analytical functions; and 4) Applying the organizations' mission, IT concepts, communication techniques, and analytical reasoning sufficient to participate in the development of IT goals, objectives, plans, and policies. AND Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:

• Successful completion of a master's degree or equivalent graduate degree, or
• Successful completion of 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Contacts

• Address RECRUIT TRAINING COMMAND 3855 Indiana Street Great Lakes, IL 60088-3127 US
• Name: Department of Navy EIC
• Email: [email protected]