About the Position: This position is located within the Behavioral Health Department, Carl R. Darnall Army Medical Center, Fort Cavazos, Texas. The primary purpose of this position is to perform the full range of receptionist, recordkeeping, and miscellaneous clerical duties by entering, manipulating, and/or retrieving information and data from automated systems.

Duties

Perform clerical duties inherent to the in processing (reception), care, and out processing (transition) of outpatients, families/caregivers and guests. Receive patients and visitors as the initial point of contact, in person or telephonically. Perform the full range of receptionist, recordkeeping, and miscellaneous clerical duties within the ambulatory setting. Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care providers identification. Enter, manipulate, and retrieve information and data from automated systems. Utilize office automation software applications such to compile various reports and documents. Respond to emergency calls and notifies emergency medical personnel. Coordinate and/or schedules patient appointments with other clinics or specialties.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A favorable National Agency Check with Inquiries (NACI), Tier 1 may be required for this position.
• A Personnel Security Investigation is required.
• This position requires a pre-employment physical.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) performing receptionist duties, 2) receiving patients in person or telephonically, 3) entering patient data into an automated system, and 4) scheduling appointments. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Contacts

• Address M1-W2M5AA CARL R DARNALL ARMY MEDICAL CTR DO NOT MAIL Fort Cavazos, TX 76543 US
• Name: Army Applicant Help Desk