This Administrative Program Support Assistant (PSA) is assigned to the Health Care for Homeless Veteran (HCHV) Program located at the Veterans Day Treatment Center DTC; 1000 South Main Street in Little Rock

Duties

Duties include but are not limited to: Provides administrative support for HUD-VASH and other Health Care for Homeless Veterans (HCHV) Program Sections within the Comprehensive Homeless Center. Serves as timekeeper for HUD-VASH and other Homeless Program staff and manages video scheduling and technology based requirements. Serves as point of contact for telephone calls from visitors and Veterans participating in Homeless Program services at the Veterans Day Treatment Center or in the community. Communicates by telephone or email with vendors in SAM and with purchasing agent and budget clerks from fiscal and numerous other services regarding purchases and to determine the best and most appropriate options for purchases. Maintains contact with Fiscal Service and seeks consultation along with CPO on matters requiring financial accountability. Assumes bookkeeper responsibilities including creation of records of all purchases made with Government credit cards and maintenance of those records for a period of seven years. Sets up controls and program guidelines to ensure adherence to administrative procedures according to HCHV, Central Arkansas Veteran Healthcare System (CAVHS) and Mental Health Services policies. Maintains records of daily productivity activities for self and clinical supervisor. Maintains Consolidated Memorandum Receipts (CMR) inventory records of equipment purchases and conducts CMR inventory management reviews and submits to Mental Health for support with the annual business plan. Schedules and coordinates CHC Advisory/Homeless Care Coordination Charted Work Group meetings along with various activities with other components of the CHC, community providers and five HUD Continuums of Care within the state, covering a total of 64 counties. Establishes and maintains both a paper filing system and a computerized database for accounting records. Uses multiple Microsoft Office applications including Word, Excel, PowerPoint and Publisher. Work Schedule: Monday to Friday 7:00am-3:30pm. Subject to change based on the needs of the facility. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD045410 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/28/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically in or related to this Program Support Assistant position to be filled. Specialized experience includes: Experience functioning as a timekeeper utilizing the VA time and Attendance System; Experience in the use of government purchase cards and accounts management; Skill and demonstrated effectiveness in verbal and written communications; Experience in managing transcription, video and other forms of technology; Skill in coordinating activities between VA and community provider agencies; Extensive computer skills, including use of Microsoft Office and various other computer applications. This experience must be supported by your resume to be creditable. You will be rated on the following Competencies for this position: ClericalInterpersonal SkillsManages and Organizes InformationOrganizational AwarenessTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work of the PSA is primarily performed in an office setting. However, because the Day Treatment Center is in a community location, outside of the usual physical support systems of the medical center, it can be very demanding. Additionally, most of the work at the DTC can be performed while sitting or walking throughout the facility; however, there may be times when the PSA may be asked to engage in mild physical activity in support of activities for Veterans at the facility or during community outings. The PSA has a purchase card and could be asked to retrieve items ordered from a supply store. The PSA undergoes training for and is responsible for organizing, managing, filing and maintaining six-part folders for staff in the HUD-VASH and VJP Programs. The PSA may also be required to engage in other duties as assigned to ensure uninterrupted service delivery to internal and external customers, consistent with the continuum of services offered at the DTC. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address John L McClellan Memorial Veterans' Hospital 4300 West Seventh Street Little Rock, AR 72205 US
• Name: Tania Cruz
• Phone: 719-238-4358
• Email: [email protected]