This position is located in the Small Business Administration, Little Rock Commercial Loan Service Center in Little Rock, AR. The incumbent provides administrative support and advice to the office, work group or function covering a wide range of matters impacting SBA program initiatives.

Duties

Customer interaction and assistance. Respond to phone calls and attend to walk in customers. Administration and operational support to the office. Assist with fiscal management and property and facility administration. Uses office automation systems and various software packages to accomplish work. Signs for mail and package delivery and distributes mail to appropriate parties. Proactively and professionally facilitates the setup, coordination and scheduling of office meetings and teleconferences with internal and external organizations.

Requirements

• You must be a U.S. Citizen
• You must successfully complete a background investigation.
• You may be required to serve a one-year probationary period.
• This is a bargaining unit position with AFGE Local 228.
• This is not a (drug) testing designated position (TDP).

Qualifications

GS-07: One year of specialized experience (equivalent to the GS-06 grade level in the Federal service) obtained in either the private or public sector performing administrative tasks in a busy, multi-function office which includes: preparing a variety of correspondence, reports, forms and other documentation using automated systems (databases and all other office software/hardware suites); record keeping, timekeeping, maintaining office files, collateral files, inventory management, travel arrangements, screening telephone calls and visitors, and advising others on office operations, all while prioritizing tasks according to the greatest need. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-clerk-and-assistant-series-0303/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled. All qualification requirements must be met by 11:59 pm (Eastern Time) on 04/12/2024.

Education

If you do not meet the specialized experience requirements, you may also qualify with education. You MUST submit transcripts (official or unofficial) with this application if you wish to qualify based on education.

GS-07: Successful completion of 1 year (18 semester hours/27 quarter hours) graduate-level education directly related to the position; OR Superior academic achievement based on one of the following: (1) class standing, (2) grade-point average, or (3) honor society member. For a detailed description of Superior Academic Achievement, please visit the Superior Academic Achievement website.

Combination of Experience and Education:
GS-07: Combination of education and experience as specified above. For example, an applicant who has 6 months (9 semester hours/14 quarter hours) of graduate level education (i.e. 50% of education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.


APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Contacts

• Address Little Rock Commercial Loan Service Center 2120 Riverfront Drive Suite 100 Little Rock, AR 72202 US
• Name: Aquila Bernard
• Email: [email protected]