Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This is a permanent Transportation Assistant (Inspection/Office Automation) position with the U.S. Army Sustainment Command, Logistics Readiness Center, located on Fort Jackson, SC.

Duties

Assists customers by providing information concerning multiple shipments of household goods, unaccompanied baggage, and professional gear; obtain contractor information to assist customers with claims (Inconvenience and HHG's) with the contractor. Documents, reports, and tracks agent/carrier performance clearly and accurately daily to identify poor performance and perform necessary required action for correction. Inspects contractor's performance at owner's residence and at warehouse during packaging, packing, crating, loading, shipping, unloading, uncrating, and unpacking. Processes inbound/outbound inspection data through Transportation Operational Property System (TOPS), Defense Property System (DPS) and/or other required systems. Ensures the customer understands the contractor and their own personal responsibilities in connection with the shipment of their personal property.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a Temporary Duty (TDY) or business travel requirement of approximately 20% of the time.
• The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
• May be required to work various hours to include holidays, weekends, or on-call duty.
• Overtime may be required on short notice to include nights, holidays and weekends in support of related mission requirements.
• Must be able to obtain and maintain a Government vehicle operation certificate, within 30 days of employment.
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315. While probationary the incumbent can be terminated with limited appeal rights.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: Assists interpreting regulations to pack and containerize personal property shipments. OR Assists identifying or inspecting deficiencies in packing methods and requirements to determine extent and severity of any potential problem areas. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: Customer ServiceTechnical CompetenceTransportationWritten Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address GK-W6YMAA US ARMY SUSTAINMENT COMMAND-406TH AFSB DO NOT MAIL Fort Jackson, SC 29207 US
• Name: Army Applicant Help Desk