See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $73,286 - $95,270 Columbus, OH: $75,646 - $98,338 Dayton, OH: $75,236 - $97,805 Fort Belvoir, VA: $82,764 - $107,590 New Cumberland, PA: $82,764 - $107,590 Ogden, UT: $73,286 - $95,270 Philadelphia, PA: $79,839 - $103,787 Richmond, VA: $75,715 - $98,426

Duties

This position serves as an IT Specialist (CUSTSPT) within the Technology Management Division for the IT Asset Management Branch. Responsible for planning, managing, and executing all aspects of IT property management programs. Maintains inventory of all IT equipment assigned to their site(s), to include laptops, monitors, printers, iPhone, tablets, etc. Conducts periodic inventories of IT equipment as directed by Agency policies and procedures. Performs spot checks on inventories at the discretion of the Accountable Property Officer (APO). Maintains property accountability records and pertinent files in IT Asset Management (ITAM). Develops customer support policies, procedures, and standards. Serves as a liaison with DLA, DoD, and ITAM personnel to ensure procedures and policy and property accountability and audit readiness are functioning efficiently and effectively.

Requirements

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive/No Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Non-Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: Yes
• Please note: This position will be transitioning to DISA in Fiscal Year (FY) 2024; the candidate selected for this recruitment will be reassigned to DISA with the position in FY 24.
• This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6).
• Pre-employment Physical: Required

Qualifications

Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Assists in the administration, development, and delivery of information technology (IT) systems and services. Monitors ticketing application asset management support groups, for IT hardware and software requests, and provides IT assets to meet those requirements. Diagnoses and resolves problems in response to customer reported incidents. Develops and maintains problem tracking and resolution databases and provides research, evaluation, and feedback on problematic trends and patterns in customer support requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Demands: The work involves some degree of walking, bending, climbing and working in confined spaces, when not seated in the work area. May require lifting and moving of heavy objects over 50 pounds.

Education

Education: Education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, applicants must possess:

• GS-11: A Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US
• Name: Brian Sharp
• Phone: 717-770-5727
• Email: [email protected]