This position is in the Office of the Chief Information Officer (OCIO), Marshall Space Flight Center (MSFC). You will serve in the MSFC CIO organization and will play a key role in the development and implementation of new ideas, programs, or approaches to improve efficiency and effectiveness of Information Technology (IT) service delivery. Supporting MSFC CIO, you will communicate information and recommendations to others on IT services and organizational cybersecurity compliance.

Duties

Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee. Serves as the IT advisor to customer organizations, providing and applying expert IT knowledge, understanding of OCIO requirements and IT security guidance for facilitating solutions for the customer organization. Meets with the customer organization community on a regular basis to foster two-way communication about IT activities, changes, and impacts. Performs the day-to-day cybersecurity activities under a managed cybersecurity program. Analyzes and monitors the organization's compliance with Federal and NASA cybersecurity standards, handbooks, and guidelines. Provides oversight and coordinates the necessary resources and activities to support cyber security goals and objectives, thereby reducing overall organizational risk. Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background investigation.
• You must meet qualifications requirements by the closing date of this announcement.
• This position may require a one-year probationary period.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level. Utilizing specialized IT databases and applications to produce reports, submissions, and analytical data; Implementing or supporting Information/Operational Technology policy to ensure efficiency and compliance; Briefing senior leadership on findings and recommendations for customer or support requirements. To qualify for GS-14, you must have one year of directly related specialized experience equivalent to the GS-13 level. Overseeing and/or leading the management of IT related projects, identifying, assessing, analyzing, and improving products and services; Analyzing and devising solutions to complex or challenging IT problems; Establishing internal or external customer service delivery requirements and advising on operational or strategic issues. AND IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

Education

This job does not have an education qualification requirement.

Contacts

• Address Marshall Space Flight Center Marshall Space Flight Ctr Huntsville, AL 35811 US
• Name: NASA Shared Services Contact Center
• Phone: 1-877-677-2123
• Email: [email protected]