The incumbent works as a Program Support Assistant under the direct supervision of the Women's Health Medical Director (WHMD) at the Hershel "Woody" Williams VAMC. The purpose of the position is to provide administrative/clerical support to the WHMD, Women Veterans Program Manager (WVPM), and Women's Health Clinical Coordinator.

Duties

Major duties include but are not limited to: Performs work involving the collection, compilation and/or tracking of data and statistical information in support of the Women's Health Program. Assists in the planning, review and reporting of data/statistical results for analysis, evaluation and intervention. Establishes protocols for incoming data, organizes computerized data sets and retrieves computerized data. Performs a basis analysis of the data and generates a variety of reports. Maintains a variety of files for administrative and professional activities. Provide technical and resource services and support to the activities of the Program, including, but not limited to its participation in the Women's Health Practice Based Research Network, awareness and outreach campaigns, educational forums, and other special projects. Activities may require incumbent to acquire background information, or materials from other sources; assemble and summarize data; coordinate personnel and resources; disseminate information to appropriate audiences; maintain accurate records. Provide specialized and administrative support to professional staff, Program Manager, Coordinator, and other staff. Maintains accurate paper and electronic records of cases. Compiles regular and special reports. Arranges travel, order supplies, equipment, etc. Provides good customer service through all modes of communication. Supports the Women's Health PACT teams through written and electronic communication. Proficient with computer skills and software programs. Types letters, reports, memoranda, rosters, mailing lists and other office communications. Screens all calls and visitors, answering most questions and completing most business involving established policy or routine matters without referring to the supervisor. Work Schedule: Monday through Friday 8:00am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD21016O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/16/2024. You may qualify based on your experience as described below: Experience: One full year of general experience equivalent to the GS-5 grade level that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the positions. Qualifying examples of specialized experience include, but are not limited to the following: Screens all calls and visitors, answering most questions and completing most business involving established policy or routine matters without referring to the supervisor. Maintains a variety of files for administrative and professional activities Provides good customer service through all modes of communication. Proficient with computer skills and software programs. Assist with preparing reports and presentations for leadership and staff. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Preferred Experience: Prior office program support and the ability to multi-task. You will be rated on the following Competencies for this position: Administration and ManagementComputer SkillsCustomer Service (Clerical/Technical)Manages and Organizes InformationWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, or driving an automobile, etc. No specific physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.


Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Huntington VA Medical Center 1540 Spring Valley Drive Huntington, WV 25704 US
• Name: Rhia Marshall
• Phone: 4106057000
• Email: [email protected]