About the Position: This position is located with Evans Army Community Hospital (EACH), located in Fort Carson, Colorado. This is a Direct Hire Solicitation

Duties

Provides support and input for the coordination of administrative services (e.g., scheduling, templates, staffing, and training) performed within the health care facilities or offices. Analyzes medical records, perform quality assurance, and compile statistical data, Prepares documents in draft and final form, ensuring grammar, format, correct procedures, and correspondence requirements. Receives telephone calls, visitors, takes massages, and determines the source of the call or visit. Utilizes medical automated systems to schedule appointments, document, record, and track clinic/patient activities. Ability to provide clear and concise directions for patient care.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Position is designated as Inclement Weather Essential. The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions.
• This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized experience: One year of specialized experience which includes documented experience which demonstrates experience 1) Entering, manipulating, and retrieving information and data from a medical automation system; 2) Scheduling and coordinate appointments for patients within various clinics; 3) Performing customer service functions in a medical facility setting, such as answering telephones, relaying messages, and handling customer complaints; 4) Providing information regarding, clinic and hospital policies, procedures, and locations to patients. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-05. This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DD83CJ DHA CO SPRINGS MKT-EVANS ACH DO NOT MAIL Fort Carson, CO 80913 US
• Name: Army Applicant Help Desk