This position is located in the Enrollment/Means Test Unit under the supervision of the Enrollment Coordinator, Patient Processing Section, and the Health Administration Service. The incumbent is responsible for verifying and certifying the legal entitlements of applicants seeking medical treatment or benefits at the James A. Haley Veterans Hospital, and associated clinics.

Duties

Major duties include but not limited to: Interviewing and enrolling veterans applying for VA Healthcare Benefits Interprets, apply laws, directives and procedures to effectively enroll veterans Use various methods to verify eligibility entitlement for benefits. Counsel veteran and family on eligibility benefits; explain eligibility benefit package Processing all awards received during enrollment process. Process Ineligible/Rejected applications and makes notification to veterans and clinical staff. Works with others to resolve differences for the benefit of the team or project. Coordinates with the Regional Office, HEC, VBA agencies and other VA facilities on veteran eligibility status and issues. Serve as the point of contact for Veterans seeking guidance and eligibility inquiries of benefits. Work Schedule: Monday-Friday 7:30am-4:00pm Position Description Title/PD#: Program Support Assistant/PD02943A Physical Requirements: Workload is varied and may require extended periods of standing, reaching, bending, stretching, walking and carrying light loads of supplies and light items such as paper, books, or small equipment parts. Extensive use of the computer/keyboard is involved.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Serve as the point of contact for Veterans seeking guidance and eligibility inquiries of benefits. Interviews/Enroll veterans applying for VA Healthcare Benefits Interprets, apply laws, directives and procedures to effectively enroll veterans Counsel veteran and family on eligibility benefits; explain eligibility benefit package Process Ineligible/Rejected applications and makes notification to veterans and clinical staff. NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the competencies located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for the GS-06 level.

Contacts

• Address James A Haley Veterans Hospital 13000 Bruce B. Downs Boulevard Tampa, FL 33612 US
• Name: Nicole Lynch
• Phone: 701-239-3700 X4388
• Email: [email protected]