As a Supervisory IT Specialist at the GS-2210-15, you will be part of Office of the Chief Information Officer, Office of Personnel Management. If selected, you will be responsible for modern technology development and management approaches through the application of intensive/ expert and diversified knowledge of advanced digital delivery practices, theories and concepts, including best practices from the broader federal Digital Services community and private industry.

Duties

Coordinate with systems architects and developers, as needed, to provide oversight in the development of design solutions. Define project scope and objectives based on customer requirements. Perform needs analysis to determine opportunities for new and improved business process solutions. Ensure that all systems components can be integrated and aligned (e.g., procedures, databases, policies, software, and hardware). Manage the information technology (IT) planning process to ensure that developed solutions meet customer requirements.

Requirements

Qualifications

Basic Requirements: You must have Information Technology (IT) related experience that demonstrates proficiency in each of the following competencies. Do you have: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Additional requirements: For the GS 15: You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service or the private sector. Specialized experience for this position includes all the following: 1) Provide expert consultation on systems or policy proposals, expanding adoption of modern technology and approaches; and 2) Utilize program expertise in establishing, managing, leading, administering, developing, and delivering Digital Services program activities; and 3) Expert consultation on systems or policy proposals, expanding adoption of modern technology and approaches to enable rapid execution against agency missions in improving the digital experience; and 4) Provide advice, counsel, or instruction to individual employees on both technical and administrative matters; and 5) Develop and execute a wide variety of Digital Services initiatives. Applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-14 level is required to meet the time-in-grade requirements for the GS-15 level. You must meet all qualification and eligibility requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address OPM Human Resources 1900 E St., NW Washington, DC 20415 US
• Name: OPM Human Resources
• Phone: 202-606-9321
• Email: [email protected]