This position is located in the Department of Homeland Security (DHS), Chief Information Officer. The primary purpose of this Supervisory/ Branch Chief position is to serve as strategic partner to management and staff, performing a variety of duties in the following areas: Interacting with several divisions across the Information Technology Services Office. (ITSO) Non-BU: This is a non-bargaining unit position.

Duties

As a Supervisory Information Technology Specialist, GS-2210-15, your typical work assignments may include: Conducting reviews of the program and its associated projects at least monthly. Aligning programs with IT Operations Directorate/OCIO and DHS priorities. Ensuring that the interests of all IT Operations Directorate/OCIO operating, and support offices are addressed as applicable. Coordinating the submission of resource requests for the acquisition and sustainment of the network. Serving as the principal source of information for internal and external inquiries related to program planning and execution. All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first. View common definitions of terms found in this announcement: Common Definitions.

Requirements

• You must be a U.S. citizen to apply for this position.
• Males born after 12/31/1959 must be registered for Selective Service.
• You must successfully pass a background investigation.
• You must submit to a pre-employment drug test. This is a Testing Designated Position (TDP), you may be subject to random testing.
• You may be required to serve a one-year supervisory probationary period.
• Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
• You must be able to obtain and maintain a Top-Secret Security Clearance.

Qualifications

INDIVIDUAL OCCUPATIONAL REQUIREMENT This position has an Individual Occupational Requirement that must be met prior to meeting the specialized experience. Applicants must possess IT-related experience demonstrating each of the four (4) competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. SPECIALIZED EXPERIENCE You qualify for the GS-15 grade level if you possess one (1) year of specialized experience equivalent to the GS-14 grade level in Federal service or equivalent private/public sector experience. For this position, specialized experience is defined as: Developing, planning, coordinating, or managing the day-to-day office operations related to an IT security program. Overseeing a team of IT professionals while tracking an IT related program's quality of performance. Performing a Post Implementation Review or Operational Analysis on a program in Operations or another IT related field. Implementing and/or maintaining effective IT security performance measures to ensure that reviews are conducted in compliance with established policies, standards, and regulations. Using extensive written communication, i.e. briefs, memos, emails, and spreadsheets to manage stakeholder relations (including contractual and supplier relationships). NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Substitution of education in lieu of specialized experience may not be used for this grade level. All requirements must be met by the closing date of the announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

Not Applicable

Contacts

• Address Department of Homeland Security Headquarters OCHCO/HRMS/MS #0170 6595 Springfield Center Drive Springfield, VA 20598-0170 US
• Name: Victoria Rose
• Email: [email protected]