Job opening: Program Specialist
Salary: $59 966 - 77 955 per year
Published at: Jan 17 2024
Employment Type: Full-time
The purpose of this position is to serve as the primary information resource manager for Fiscal Service directly subordinate to the Chief Financial Officer (CFO). This position is under the direct supervision of the CFO and provides technical and administrative support to the subordinate sections in Fiscal Service. Advises and assists the CFO in matters concerning facilities, equipment, space, fiscal, personnel, performance measurements and monitoring, performance improvement, data analysis.
Duties
Consistently communicates and treats customers (patients, visitors, volunteers, and all VHSO staff) in a courteous, tactful, and respectful manner and provides the customer with consistent information according to established policies and procedures.
Handles conflict and problems in dealing with the customer constructively and appropriately.
Participates in regular meetings with supervisors to address administrative issues, resolve problems, and provide solutions for correcting or improving programs.
Contacts involve such matters as communicating problems; identification of decision-making alternatives; influence others to accept actions that are sometimes controversial and multifaceted in nature; appraisals of success in meeting goal; resolving problems; evaluating inefficiencies.
Ensures that responses (correspondence, charts, point papers, e-mails, etc.) to suspense items are responsive, timely and prepared correctly.
Ensures appropriate levels of coordination, consistency, logic, soundness of recommendations and compliance with all correspondence policy and procedures.
Prepares briefing charts, spreadsheets, presentations, and a variety of correspondence for management.
Develops instructions for administrative operating procedures to resolve procedure problems and improve efficiency of administrative, budgetary, payroll, and accounting support functions.
Prepares a narrative report containing a statement of the issue or problem, background, observations, options for change, and recommendations for action.
Reviews all correspondence requiring the supervisor's signature or approval for overall content and quality of the document.
Prepares and submits administrative reports and documentation in accordance with proper guidelines.
Develop action plan for any areas of weakness identified by internal and external audits.
Consults with supervisors through personal visits, conferences, and meetings to discuss areas of concern, to keep them abreast of developments, and to gather additional data.
Provides solutions to specific problems of development and implementation of policies/procedures to facilitate accomplishment of objectives and to prevent recurrence.
Keep supervisors advised of personnel allocations, employment ceiling, vacant positions and status of recruitments.
Work Schedule: Full-Time, 8:00AM - 4:30PM, Monday through Friday, to be determined by supervisor based upon facility needs.
Telework: Not Authorized
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist/PD03607O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/25/2024.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Identifies, analyzes, and recommends solutions to problems;
Facilitates the organization's programs, structures and activities in an administrative setting;
Gathers, analyzes, and evaluates in effort to advise and recommend to management officials an improvement process;
Conveys and organizes instruction both orally and in writing;
Independently utilizes Microsoft Office to include word processor, spreadsheet, database, graphic and presentation.
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree, 2 full years of progressively higher-level graduate education leading to such a degree, or LL.B. or J.D., if related (transcripts required).
OR,
Combination: Applicants may also combine specialized experience as described above, and graduate education beyond the first year (transcripts required).
You will be rated on the following Competencies for this position:
Attention to DetailCreative ThinkingCustomer ServiceDecision MakingOral Communication
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is sedentary. However, there may be some walking, standing, bending, and carrying of light items.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Contacts
- Address Biloxi VA Medical Center
400 Veterans Avenue
Biloxi, MS 39531
US
- Name: Lesa Lang
- Phone: 804-566-8397
- Email: [email protected]
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