Employee will serve as the Section Chief of the Business Office for the Gulf Coast Veterans Healthcare System. Reports directly to the Assistant Chief, Medical Center Operations, Medical Administration Service (MAS) and in their absence, the Chief, MAS while providing leadership and managerial support for substantial operations to fulfill the VA mission. Provides a high-level leadership support to MAS, upper management, and clinical services.

Duties

Duties: Effectively evaluates programs for efficiency and productivity to support healthcare systems in the Business Office. Oversees contracts and fiscal management as it relates to various Medical Administrative Support (MAS) programs. Creating and capturing data on computer systems. Communicate effectively with executive leadership and community stake holders. Comprehends pertinent laws, regulations, policies, guidelines, and procedures is required. Reviews work in progress or upon completion and spot checks work as deemed necessary to assess the quality and quantity of work produced by each employee. Responsible for leave administration, incentive awards programs, motivation and morale, administrative disciplinary actions, recruitment and placement, position management and classification, preparing position descriptions, overseeing semiannual and annual evaluations, counseling employees whose performance is marginal or unsatisfactory and implementing continuing education activities. Monitors purchases to ensure that cardholders conduct daily purchase card reconciliations within the required time frame and reconciliations are correct. Coordinates and supports mechanisms for successful data entry. Oversees programs that require in-depth training with the MAS Trainer to ensure that MAS and other identified Medical Center staff are educated and accountable for data management. Coordinates the collection of data concerning patient care activities; makes computations as required and reports monthly, quarterly, or annually to management. Intervenes and resolves elevated disputes between the Veteran and other staff. Maintains contact with clinical personnel and other staff in various clinic settings to resolve delays and misunderstandings in the medical administrative aspects of providing medical care. Provides technical advice and expertise to the staff and management concerning patient processing, beneficiary travel, decedent affairs, scheduling, mailroom and legal enrollment and eligibility requirements for services. Writes and updates facility level policies that may be applicable to new directives and works with other cross functional clinical areas and administrative service chiefs to complete medical center memorandums regarding the covered areas. VA offers a comprehensive total rewards package: HR Specialist Total Rewards Work Schedule: Monday - Friday, 8:00 am - 4:30 pm, subject to change based on the needs of the facility. Telework: Not Eligible for Telework Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Specialist/PD03606O Relocation/Recruitment Incentives: Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/08/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Planning, developing and executing assigned fiscal, labor, personnel and training functions. Advising military personnel of veteran eligibility and benefits during demobilizations, post deployment health screenings. Communicating with ancillary services, Congressional offices, and Central Office personnel, veterans and visitors via mail and telephone regarding patient inquiries, updates, congressional inquiries, etc. Handling decedent affairs, lodging benefits, travel benefits, and enrollments for veterans. Handling ambulance contracts, contract officer representative functions, exams, and software systems. Working directly in or oversight of a call center using software.- Using HR Smart software for recruitment actions. (Minimum Qualifications) Driver's License: A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License. You will be rated on the following Competencies for this position: Acquisition StrategyComputer SkillsHuman Capital ManagementPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This is primarily a sedentary position, but the work requires some walking, bending, stooping, and carrying of light objects such as manuals, documents, etc. Concentration and sustained performance under prolonged stress is required because of the time factors involved in completion of work assignments within deadlines. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Biloxi VA Medical Center 400 Veterans Avenue Biloxi, MS 39531 US
• Name: Angela Fortenberry
• Phone: (601) -383-0370
• Email: [email protected]