This position is located in Refugee, Asylum and International Operations Asylum Division Houston Asylum Office. As an Supervisory Program Specialist, you will provide direction to a varied staff engaged in mission support and core operational functions, while leading in the strategic planning and resource management of an Asylum Office.

Duties

Oversee all mission support and operational support functions that fall within the Asylum Office’s jurisdiction. Supervise Asylum Office support staff responsible for mission and operational support functions within the office, including resource management, workload analysis, employee performance, adjudications, and liaising with external stakeholders. Formulate strategic objectives, priorities, and long range plans to meet the agency's mission and to ensure the timely execution of major program or staff functions. Oversee the development of technical data, estimates, and recommendations that are useful to higher level managers in determining which goals and objectives to prioritize in managing asylum operations. Plan, direct, and execute liaison operations for critical agency-wide programs.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 01/25/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 01/25/2024. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Providing expert guidance to a wide range of personnel based on knowledge of the division's mission and functions; Planning and implementing the development of asylum and/or other immigration benefits program standards, policies and procedures; Assisting with the long-range planning of asylum and/or other immigration benefits programs; and, Creates reports on the productivity, effectiveness and efficiency of asylum and/or other immigration benefits program operations. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 01/25/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]