The incumbent manages the Work Order Program, ensuring that maintenance and repair services are provided in the most cost-effective means possible. He/She makes routine decisions in the Work Order Program, enters equipment data, maintenance information, and ensures that equipment inventory records are accurate. He/She will provide statistical information regarding Work Orders.

Duties

The Work Order Coordinating Clerk (WOCC) manages the Work Order Program, ensuring that maintenance and repair services are provided in the most cost-effective means possible. The WOCC makes routine decisions in the Work Order Program, enters equipment data, maintenance information, and ensures that equipment inventory records are accurate. Receives trouble calls from throughout the hospital regarding maintenance and repair problems, many of which are emergency situations. Provide statistical information regarding Work Orders. The WOCC also monitors and reports time and attendance (T&A}, serving as backup timekeeper. Receives calls, greets visitors, and directs them to the appropriate personnel. Work Schedule: Monday - Friday 7:00am - 3:30pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Work Order Coordinator Clerk (OA)/PD012960 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/22/2024. Proficiency Requirement: In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skill. 40 words per minute typing speed. You may qualify based on your experience and/or education as described below: GS-05 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Enters, edits, transfers, closes scheduled & unscheduled work orders. Receives calls, greets visitors, & directs them to the appropriate personnel. Screens and refers calls for action and notifies appropriate shop. Monitors & reports time & attendance (T&A). Screens work assignments and coordinate workflows. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Four (4) years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the high school level (i.e. 6 months of specialized experience and 3 years of education above the high school level). NOTE: Only education beyond the second year can be used in combination with specialized experience to qualify for this grade. Note: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application. You will be rated on the following Competencies for this position:AdaptabilityAttention to DetailCustomer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary and places no special physical demands on the incumbent. Work assignments involve sitting at a computer terminal for hours at a time. The work requires some walking, standing, bending, and carrying of light items such as papers or books. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address James A Haley Veterans Hospital 13000 Bruce B. Downs Boulevard Tampa, FL 33612 US
• Name: Michael Markham
• Phone: 254-778-4811 X50406
• Email: [email protected]