This position is located within the Patient Administration Department, a service under the Resource Management Directorate at the Captain James A. Lovell Federal Health Care Center (FHCC) located in North Chicago, Illinois. The FHCC is larger than just a single facility, rather it is a system of facilities throughout northeastern Illinois and southeastern Wisconsin which provide medical and dental services to U.S. Military Veterans, Active Duty Recruits, and eligible beneficiaries.

Duties

Administrative Officer Duties Include: Provides personnel management and administration for a medium-sized organization with varied functions and activities, serves as the primary liaison with the human resources office, and provides direction to service line staff as agent of the managers. Develops and performs comparison studies on a wide variety of systems and programs to analyze, identify, and make recommendations regarding the performance and effectiveness of existing programs and processes. Analyzes and makes recommendations for the best utilization of personnel resources. Ensures all processes in employee performance management are carried out in a timely manner and properly documented, reviewed, and signed by applicable parties. Maintains personnel files, ensuring they are in accordance with agency policy; maintains current files of position descriptions and performance plans; assures accuracy of position descriptions through regular review and updating in conjunction with managers; and updates the service line organizational/functional and staffing charts. Responsible for and coordinates all aspects of the recruitment and interview process for all Inpatient and Specialty Advanced Practice Providers. Advise and assist management on issues that are sensitive or controversial, such as moral and ethical employee conduct, patient abuse, criminal activities, and fraud, which require special treatment due to the adverse impact on patient care and the public perception of the care provided by the Department of Veterans Affairs. Coordinates continuing education for the service line to ensure all employees receive adequate and timely education related to safety inflectional control, mandatory training, etc. Coordinate personnel actions for all employees in the service, maintain personnel-related records, establish performance standards/competencies, recommend performance ratings, write position descriptions, provide human resource advisory services to other managers, and handle matters involving recruitment, promotion, awards, position classification, training, counseling, disciplinary actions, grievances, dispute resolution etc. Reviews, analyzes and interprets incoming resource requests; recommends appropriate action or suggests appropriate alternatives based on knowledge of internal departmental operations, agency personnel policies, budgetary constraints and work priorities. Provides oral and written reports and recommendations to top management on projected budget requirements of the service based on an analysis of projected needs. Maintain accurate status of funds at all times to coincide with Fiscal Service, ensuring that funds are used in a timely manner. Collects annual budget information from the different sections within Medical Sub-specialty Service to consolidate, review for submission; attends budget briefings; provides follow up to the resources committee and/or Finance. As the Contracting Officer's Representative (COR), coordinates all aspects of contracts required in the Inpatient and Specialty Advanced Practice Provider. Provides for the overall administrative management for the organization. This may include interpreting administrative policies, developing, implementing local policies, and/or providing advice to management on related issues. Plan activities of Medical Sub-specialty Service with respect to policies, goals, and objectives established by VACO, VISN12, and top management using management and reporting systems to obtain information upon which evaluations and planning decisions can be based, to include coordinating Service responses to new performance measures and directives. Work schedule: Monday- Friday 0730-1600 Compressed/Flexible Schedule: Not Available Telework: Per Agency Policy Position Description Title/PD#: Administrative Officer/PD06383O

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/16/2024.Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:GS-09 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Using qualitative and quantitative methods to perform efficacy assessments, to verify, analyze, and correlate complex data, recognize trends, forecast potential difficulties, as well as evaluate the value of exiting, new or modified program activities and initiatives. Planning, organizing, and developing studies or projects; making recommendations on substantive operating programs; and negotiating effectively with others to accept and implement recommendations. Forming interpersonal relationships to conduct interviews and gather data, interpreting and presenting this data in many formats. Analyzing health care issues, recommending strategies, and evaluating the effectiveness of the plan when implemented. Managing day-to-day operations and triaging/prioritizing immediate needs, including troubleshooting a wide variety of issues. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a masters or equivalent graduate degree or successful completion of two (2) full years of progressively higher level graduate education leading to such a degree or a LL.B. or J.D., if related to the Administrative Officer position, obtained in an accredited college or university. The education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. TRANSCRIPTS REQUIRED. OR, Combination: Equivalent combinations of successfully completed graduate education and specialized experience directly related to the work of the position, may be substituted to meet the experience requirements of the position. For example, 6 months of appropriate specialized experience equivalent to a GS-07 (50 percent of the experience requirement for GS-09) and 1.5 years of successfully completed graduate education (27 semester hours, 50 percent of the requirement above what is qualifying at the next lower grade level)would qualify for a GS-09 position. TRANSCRIPTS REQUIRED. You will be rated on the following Competencies for this position:CommunicationComputer SkillsContract AdministrationDecision MakingSecurityExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. This work may also include walking distances between buildings, carrying/lifting small and/or lightweight office type equipment (e.g., copy machine, fax machine, telephones, audiovisual equipment, conference call equipment, personal computers, scanners, and printers). Employee has contact with others face-to-face, written, e-mail, and telephone. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Captain James A Lovell Federal Health Care Center 3001 Green Bay Road North Chicago, IL 60064 US
• Name: Brianna Turner
• Phone: 708-904-8377
• Email: [email protected]