The position serves as the primary contact for administrative, clinical and clerical issues for the Environmental Health Program within the Enrollment and Eligibility Department located in Sheridan, WY.

Duties

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-9. At the GS-7 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-9. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher- level work, and availability of funds. Major Duties: Working as front-line staff member for the Business Office, you will perform highly visible administrative work that includes the following responsibilities: Program Oversight Interviews veterans and determining eligibility for special health care registries within the Promise to Address Comprehensive Toxics (PACT Act) and Comprehensive Prevention, Access to Care, and Treatment (COMPACT) Act (e.g., Agent Orange, Gulf War/Operation Iraqi Freedom, Depleted Uranium (DU), Ionizing Radiation, Prisoners of War (POW)). Provides brief oral explanation of the purposes of each registry program and the examination process. Coordinates with clinical staff to ensure verification of scheduling registry appointments occur within the mandated 30-day time frame and exploring other options if 30-day requirement cannot be met. Administrative Support Maintains daily contacts (face-to-face, e-mail, correspondence, etc) with veterans, family members, Veterans Service Officer (VSOs), public officials to explain VA policies and procedures regarding PACT and COMPACT Act's and resolves veteran and family member complaints or concerns by recommending appropriate courses of action. Disseminates Environmental Health Program information to veterans, families and other interested parties via newsletters, information bulletins, and web sites, and displays (e.g., via posters) appropriate program information in outpatient areas, Veteran Service Organization offices, etc. Special Projects/Quality Assurance Offers recommendations and suggestions to improve program functions to accommodate veterans. Serves as a member of the logistical staff in the execution of a variety of environmental health and/or enrollment and eligibility programs. Performs other related duties as assigned. Work Schedule: Monday through Friday; 8:00 a.m.-4:30 p.m. Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

For GS-7:Superior Academic Achievement at the GS-7 level: (SAA) at the baccalaureate level in the coursework detailed above is fully qualifying. Applicants who wish to apply under this provision must submit proof from their educational institution that they meet one of the criteria listed below. To qualify for SAA, applicants must have completed all the requirements for a bachelor's degree in a curriculum that is qualifying for the position to be filled and meet one of the following: Rank in the upper one-third of your class in the college, university or major subdivision. A grade-point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study. A grade point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study. Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. For a list of recognized honor societies please visit http://www.achsnatl.org/quick_link.asp. For more information regarding SAA please visit http://www.opm.gov/qualifications/SEC-II/s2-e5.asp#e4f. - OR- Possess at least one full year of graduate level study, or possess a master's or higher degree etc. in a field that provided the knowledge, skills, and abilities necessary to do the work of this position. (TRANSCRIPTS REQUIRED) -OR- Possess one year of specialized experience at the next lower grade level equivalent to the Federal GS-5 grade level. Specialized experience is experience that included: gathering data from a Healthcare Enrollment and Eligibility programs to identify and analyze issues and developing recommendations to resolve problems with program effectiveness and efficiency of operations within the program; preparing a variety of reports, forms, and correspondence; and utilizing various software programs to accomplish administrative duties. -OR- Possess an equivalent combination of graduate education and experience to meet the total experience requirements for the GS-7 grade level. NOTE: To calculate the combination of education and experience, determine the amount of experience you have as a percentage for the grade level. Then determine the amount of graduate education you have as a percentage for the grade level. Add the two percentages; the total percentage must equal at least 100% to qualify for the grade level. (TRANSCRIPTS REQUIRED) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Educational Experience (ACWA)Mathematical Skills (ACWA)Rating (ACWA)Social Organizations (ACWA)Work Experience (ACWA) IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work requires some physical exertion such as periods of walking, standing, or sitting within the assigned clinic areas. Some bending, climbing of stairs and lifting of medical records or forms/supplies is required. The quantity and variety of clinical staff contacts require that the incumbent be able to respond to multiple complex issues and establish priority as the situation demands. Travel between other VA facilities may be required. Work is typically performed in adequately lighted, climate-controlled outpatient areas responsible for interviewing, verifying schedule examinations, consultations, and treatment regimen for Veteran patients with a wide variety of conditions. Numerous activities and distractions characterize the work. There may be occasional circumstances where the position would require time spent outdoors during the outreach event. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.


NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Sheridan VA Medical Center 1898 Fort Road Sheridan, WY 82801 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]