Who may apply: All U.S. Citizens This Position is located in the Information & Technology Directorate, Assessment/ Analysis/Assignment, Leveraging Technology, ZTFBAB. This job announcement may be used to fill similar positions on other teams in the I&T Directorate. Persons applying at the Cleveland location may also be selected for the Bratenahl location.

Duties

Supervisor responsible for customer's requests for process improvement, performing customer outreach, and manage the IT portfolio allowing an enterprise-view and centralization oversight of initiatives and projects. Performs business analysis and project management functions to ensure delivery, schedule and budget. Participates in formal and informal management planning, policy and decision-making sessions regarding process improvements, and support of Agency initiatives. Briefs superiors and attends high level meetings with senior personnel. Fosters, promotes, and executes actions to involve employees in analyzing and evaluating processes to promote better customer service and program evaluation in order to promote improvement in quality, productivity, and customer service. Plans, manages, and supervises the assigned staff and provides both technical and administrative oversight to employees.

Requirements

• Must be a U.S Citizen or National
• Background or Security Investigation - see the Additional Information field below for more details.
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Obtain/Maintain Financial Management Certification

Qualifications

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period.. Applicants MUST have related financial experience AND/OR a related financial degree (examples include: Finance, Accounting, Management, Actuarial Science, or related), in addition to meeting Office of Personnel Management (OPM) minimum qualification requirements. Substitution of combination of education and experience must still, in conjunction, minimally satisfy the DHA qualification requirement. Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria. Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe this in your resume. Combinations of education and experience may also be sufficient. One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Performing reviews of financial management processes by managing timeliness of financial systems projects and reviews; applying solutions to financial system requirements and support financial system projects through strategical analysis; planning and implementing analytical techniques and evaluation criteria to determine information systems and program effectiveness; developing or modifying work methods to resolve complex financial system challenges. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

Education is not substitutable for specialized experience listed above, at this grade level.

Contacts

• Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]