You will serve as an EDUCATION TECHNICIAN in the TRAINING AND EDUCATION DIRECTORATE of COMNAVRESFORCOM.

Duties

You will receive and respond to requests for course information. You will be responsible for booking, denying, confirming, reassigning, and assisting with canceling quota requests through the Enterprise Navy Training Reservation System (ENTRS). You will coordinate with training activities for wait listed students, substitutes, and cancelling reservations in support of RESFOR and SELRES Sailors. You will determine the eligibility of prospective SELRES students based on course parameters, prerequisites, class capacities, and training applicability. You will provide customer service to RESFOR personnel, Training Officers, and SELRES Sailors to help them obtain quotas. You will receive, verify, input and correct SELRES student information and status of students; to include student name, rank/grade, Social Security Number or DoD ID number, Unit Identification Code (UIC), and Service Component for each student. You will notify quota requesting activities of changes in course requirements, changes in class convening data, or cancellation of classes. You will coordinate with active-duty or SELRES Enlisted Community Managers (ECM), schoolhouses, or detailers to obtain additional training quotas to meet SELRES annual requirements and development of associated data, tracking and metrics.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position may require travel from normal duty station.
• This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.
• This position is eligible for part time, substantial or ad-hoc telework at the discretion of management.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS - 05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience booking, denying, confirming, reassigning and assisting with canceling quota requests through the Enterprise Navy Training Reservation System (ENTRS), a web-based computer reservation system, by means of email, telephone, fax, NROWS orders. Experience electronically reserving all required RRL training quotas for SELRES RRL students. Experience updating Quota Controls course listings with new and detailed information concerning the implementation and application of new courses or sun downed courses, updated training paths, and course pre-requisites and requirements. Experience with Corporate enterprise Training Activity Resource System (CeTARS), enterprise Navy Training Reservation System (eNTRS), Defense Travel System (DTS) and Catalog of Navy Training Courses (CANTRAC) information systems and knowledge of associated data elements related to SELRES quotas and requirements for attendance at training periods and related instructions and guidance. Experience communicating effectively orally and in writing with managers, contractors, and employees at all levels, to negotiate changes, resolve differences and problems. Experience with Navy enlisted rating occupational standards and associate RRL career paths available within Navy Reserve specific rating. Experience with SELRES recruitment programs; to include Prior Service Re-Enlistment Eligibility Reserve (PRISE-R), Career Waypoints (C-WAY), and New Accession Training (NAT). Experience analyzing and solving complex problems and developing proposals for resolution. Experience providing advice and assistance to management in search of sound solutions to problems in support of staffing needs and organizations serviced. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

1 full year of graduate level education

or

superior academic achievement

In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience:

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Contacts

• Address COMNAVRESFORCOM N43 Norfolk, VA 23511 US
• Name: Department of Navy EIC
• Email: [email protected]