About the Position: This position is in the Managed Care Division at the Evans Army Community Hospital (EACH) located at Ft. Carson, Colorado. EACH provides a full range of inpatient and outpatient medical services to active-duty personnel, retirees, and Department of Defense dependents within a multi-military service healthcare market. This is developmental position management may select at any of the grade levels announced.

Duties

Provide support and assist in the maintenance and provision of a comprehensive managed care program. Provide improved access to high quality of care while containing/reducing health care expenditures. Provide or arrange for care to an appropriate source, ensure payment for care provided. Disperse information to the public on rights, benefits, privileges, or obligations. Explain pertinent legal provisions, regulations, and related administrative practices, and their application to specific cases. Assist individuals in developing needed evidence and preparing required documents, resolving errors, delays or other problems in obtaining benefits or fulfilling obligations.

Requirements

• This position has a mandatory seasonal influenza vaccination Unless you have a medical or religious reason.
• This position will require a background investigation

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. GS-05 Specialized Experience: One-year experience answering routine questions by the patients concerning basic eligibility and costs; and experience using automated systems; and experience typing correspondence. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Some federal jobs allow you to substitute your education for the required experience in order to qualify. To be consider for GS-06 and/or GS-07 grade level, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. GS- 06 Specialized Experience: One-year specialized experience which includes documented experience which demonstrates preparing reports and correspondences by retrieving data from automated computer systems; conducting personal or telephonic interviews to establish eligibility and identify the source of an issue; and assisting patients in developing needed evidence and preparing required documents to resolve delays or other problems in obtaining benefits. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). OR GS- 07 Specialized Experience: providing administrative services such as receiving, integrating and/or tracking of patient's information associated with patient care and treatment; advising and assisting patients and family members with medical insurance claims, problems, and questions; and dispersing information to the public on rights, benefits, privileges, or obligations under a body of law. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). You will be evaluated on the basis of your level of competency in the following areas: Computer LiteracyOral CommunicationProblem SolvingTechnical Competence GS-05: Time in Grade Requirement: Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non temporary competitive appointment. GS-06: Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05). GS-07: Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.


Some federal jobs allow you to substitute your education for the required experience in order to qualify. To be consider for GS-06 and/or GS-07 grade level, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DD83CJ DHA CO SPRINGS MKT-EVANS ACH DO NOT MAIL Fort Carson, CO 80913 US
• Name: Army Applicant Help Desk