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A Contact Representative, also known as a Customer Service Representative, is a professional responsible for acting as a liaison between a company and its customers. They handle a variety of tasks such as answering phone calls, responding to emails and chat messages, and addressing customer issues and concerns. Contact Representatives also process orders, track shipments, and process returns or exchanges. They are the first line of contact for customers and are responsible for providing excellent customer service to maintain customer satisfaction and loyalty.
Contact Representatives must have excellent communication skills and be able to work efficiently under pressure. They should be knowledgeable about the products or services offered by their company and have the ability to handle difficult or upset customers with patience and empathy. Many Contact Representatives work in call centers and must be able to follow a script or set of guidelines to ensure all interactions are handled consistently and professionally. A career as a Contact Representative can lead to advancement opportunities such as team lead or manager positions, as well as opportunities to work in other areas of customer service such as sales or marketing.
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
ICTAP eligibles in the Aberdeen, South Dakota local commuting area only and individuals eligible under the Military Spouse Hiring Authority. This position is in the Aberdeen, South Dakota Field Offic...
This position is located in the Purchased Referred Care Department at Shiprock Service Unit, Shiprock, NM. The purpose of the position is to administer the provision of Purchased Referred care in comp...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
The incumbent will provide administrative support for efficient operations within the Postal Service Health Benefits (PSHB) Program....
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
As a Contact Representative at the GS-0962-5, you will be part of Retirement Services, Office of Personnel Management. If selected, you will be responsible for providing information and assistance to ...
As a Contact Representative at the GS-0962-5, you will be part of Retirement Services Office of Personnel Management. If selected, you will be responsible for providing information and assistance to m...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
About the Position: This position is located in the Madigan Army Medical Center, Tacoma, Washington. Tacoma is a diverse city nestled between Seattle and the state capital of Olympia. Tacoma is locate...
About the Position: This position is located at the Madigan Army Medical Center, Tacoma Washington. The Madigan Army Medical Center, located on Joint Base Lewis-McChord just outside Lakewood, Washingt...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
This position is located in the Financial Management Services at Gallup Indian Medical Center, in Gallup, NM. The purpose of the position is to administer the provision of Purchased Referred Care in c...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...