You will serve as a CONTACT REPRESENATIVE (DEPLOYABLE COORDINATOR) in the Naval Health Clinic Charleston (NHCC) aka Naval Medical Readiness Training Command Charleston (NMRTCC), Director for Administration (DFA), Patient Administration Department (PAD) of NMRTC CHARLESTON SC.

Duties

You will apply knowledge of Disability Evaluation system policies, guidelines and procedures sufficient to serve as a technical authority for assigned programs. You will utilize healthcare delivery and International Classification of Diseases (ICD) systems, medical terminology, human anatomy and physiology, major diseases and injuries to ensure the accuracy of documentation and coding. You will apply procedures of limited duty, overseas screening, exceptional family member programs, and the medical retirement of military members. You will be the primary point of contact for the FMTS/OSS and the EFMP, overseeing the administrative procedural aspects of programs serving as administrative reviewer for FMTS, Case Coordinator for EFMP, and point of contact for all other issues. You will be responsible for knowing the healthcare delivery system and most current classification system for International Classification of Diseases, medical terminology, human anatomy and physiology, major diseases and injuries. You will apply complex fact-finding, analytical and investigative techniques to gather accurate, reliable information to determine treatment of matters as they apply to program compliance. You will prioritize competing work interests that are all high priority, recognizing the different motivations of the internal and external customers, and the ability to balance and communicate the needs of each. You will perform initial EFMP interviews and personally handle unusually difficult or sensitive cases You will review enrollment packages for completeness, legibility, and accuracy.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You will be required to travel occasionally to units located on the installation, as well as outside of the installation.
• You must, as a condition of employment, be immunized on an annual basis against influenza.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience with complex fact-finding, analytical and investigative techniques to gather accurate and reliable information for medical case records; Experience providing administrative and customer support services to screen medical records for completeness and accuracy; Experience assisting healthcare providers with tracking cases related to the medical screening of patients; Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series General Schedule Qualification Standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Contacts

• Address NMRTC CHARLESTON SC 110 NNPTC Circle Goose Creek, SC 29445 US
• Name: Department of Navy EIC
• Email: [email protected]