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Job opening: CONTACT REPRESENTATIVE (OA)

Salary: $44 117 - 57 354 per year
Published at: Sep 23 2024
Employment Type: Full-time
You will serve as a CONTACT REPRESENTATIVE (OA) of NMRTC CHARLESTON SC.

Duties

You will communicate with representatives from area Operational Commands regarding the appointment, reevaluation and medical board process for their personnel. You will assist the program managers with counseling, explaining policies, identifying regulations, and completing procedures pertaining to the individuals' particular type of medical board. You will update related program applications including the Veterans Tracking Application (VTA) and Limited Duty Sailor and Marine Readiness Tracker (LIMDU SMART) throughout the LIMDU and DES processes and as directed by the program manager. You will assist the PEBLO and Deployability Coordinator with scheduling, planning and updating data reports for the monthly Temporary Limited Duty Operations Program Board (TEMPO). You will provide administrative assistance with all aspects of the DES program and TDRL service members to include counseling and education on the DES process, appointment scheduling, case file maintenance, scanning and releasing medical records.

Requirements

  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • You will be required to be immunized on an annual basis against influenza.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience utilizing knowledge of all policy, guidance and program activities sufficient to carry out duties that support the PEBLO. Experience utilizing knowledge of the healthcare delivery system, medical terminology, human anatomy and physiology, procedures, major diseases and injuries, military and civilian medical organizational structure. Experience utilizing general knowledge of all Patient Administration programs. Experience utilizing comprehensive knowledge of Limited Duty program. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Contacts

  • Address NMRTC CHARLESTON SC 110 NNPTC Circle Goose Creek, SC 29445 US
  • Name: Department of Navy EIC
  • Email: [email protected]

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