Selectees will physically report to a V8 home base (options listed under Duty Locations above) Medical Center to do onsite facility orientation, trainings, and meetings. Current V8 CCC employees living outside of the V8 catchment area may be hired for their current home base location. Telework may be granted after training is complete.

Duties

Assists in the development of audit plans for assigned segments and modifies the plan as appropriate. Assists in identifying specific analytical/audit techniques to address specific functional areas, developing statistical sampling plans, data, collection, and dissemination. Assists in preparing, organizing, and completing comprehensive work paper files that include complete summaries of evidentiary data to support audit conclusions relevant to audit objectives. Assists in preparing findings and recommendations covering the areas audited requiring the application of sound judgment in the analysis of each situation and the adaptation of modern audit techniques to non-routing findings. Keeps the Chief and Deputy Chief, HAS informed of progress and potentially controversial matters that could impact the audit. Performs a variety of duties requiring a high degree of analytical expertise, as required. Work Schedule: Administrative Monday- Friday 8am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst (VISN 8 Clinical Contact Center- HAS)/PD11046A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/22/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience of current VHA policies, directives, guidelines, or training materials related to access and outpatient clinic utilization/management to include but not limited to the National Scheduling and Consult Management Directives VHA Directive 1230 & 1232. Knowledge of computer operations, including word processing, spreadsheets, graphing, database management, and presentation software with specific knowledge and use of statistical analysis tools, such as Microsoft Excel to analyze data, monitor trends, and make recommendations based on the findings. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D.,. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . You will be rated on the following Competencies for this position: Creative ThinkingCustomer Service (Clerical/Technical)Data ManagementQuality AssuranceTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary but does require some walking, bending, stooping, standing, stretching, and carrying moderately heavy items such as but not limited to manuals, documents, office supplies, and/or data file reports. Work also involves spending a significant amount of time performing keyboard data entry and prolonged periods of data review via a computer monitor. Concentration and sustained performance under prolonged stress may be required due to time factors involved in the completion of work assignments within specified deadlines. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address CW Bill Young Department of Veterans Affairs Medical Center 10000 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: Brianna Howard
• Phone: 813-816-7155 X110371
• Email: [email protected]