Job opening: Social Worker - Program Manager - Mental Health Service Chief
Salary: $127 702 - 166 010 per year
Published at: Dec 06 2023
Employment Type: Full-time
Truman VA Medical Center is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans.
Duties
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU
Major duties include but are not limited to:
Administrative (Supervisory) Responsibilities (80%)
Decisions are made with very wide latitude and independent judgment.
Participates as chair of BHSL Executive Council in making decisions about BH services.
Applies knowledge of state of the art, evidence-based practice of mental health treatments and organized treatment programs including a familiarity with all the disciplines that provide mental health treatment services.
Demonstrates strong interpersonal skills and business acumen in order to effectively and efficiently communicate timely information/reports to a broad variety of audiences including the highest levels of management.
Has supervisory responsibility for subordinates and is responsible for all professional, management, and administrative aspects of BHSL services.
Evaluates partnerships in conjunction with the BH Executive team and other services, including but not limited to, Primary Care, Geriatrics and Extended Care, Whole Health, and medical services that have an embedded BHSL provider or may refer to BH services, using relevant VA statutes and regulations and takes action to improve identified deficiencies.
Responsible for all administrative actions associated with BHSL including tracking and evaluating staff's workload and productivity, Action Items related to BHSL, creating, implementing and ensuring compliance with policies and procedures related to all aspects of mental health services, documentation of clinical services and workload, performance improvement tasks, compliance with VA performance measures, meeting all appropriate strategic goals, compliance with requirements for follow up of Veterans who miss clinical appointments, ensuring utilization of clinical resources, etc.
Establishes and maintains positive working relationships with internal and external customers.
Other Administrative Responsibilities (10%)
Attends National, VISN, and medical center meetings as appropriate.
Accepts additional and special assignments that are necessary to meet the needs and goals of Truman VA in serving Veterans.
Collaborates in the performance improvement processes and comply with performance measures as required by the VA for these specific programs.
Participates in activities that obtain customer satisfaction feedback from clients (internal and external to the VA) and work to enhance services as needed.
Clinical (10%)
Provides direct care, clinical assessment, and triage/case management, as assigned.
Provides clinical consultation to various disciplines and levels of training.
Provides a full range of psycho-diagnostic services, including assessment, and using the most appropriate psychotherapeutic techniques in providing quality care.
Performs psychological consultations, screenings, and evaluations.
Provides a full range of therapeutic interventions including: individual and group psychotherapy, psychoeducation, treatment planning, participation in therapeutic community as determined by incumbents established disciplinary practice.
Work Schedule: Monday-Friday 8:00am - 4:30pm
Telework: Available - as determined by the agency policy.
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.
Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services.
English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
Grade Determinations:
(1) Experience/Education. One year of experience equivalent to the GS-13 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Individual may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
(2) Licensure/Certification. Licensure/Certification. Individuals assigned as social worker program manager must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
[(3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
(a) Skill in large scale program coordination and administration across multiple sites, which includes consultation, negotiation, and monitoring.
(b) Ability to translate management goals and objectives into well-coordinated and controlled work operations.
(c) Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program.
(d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.
(e) Ability to provide the full range of supervisory duties which would include responsibility for assignment of work to be performed; performance evaluations; selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.
(f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.
(g) Skill in developing policies, procedures, and/or practice guidelines for the program and in participating in national program development.
(h) Ability to collaborate with internal VHA partners, locally and on a national level, as well as external community partners to further program goals and enhance patient centered care.
(4) Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At the GS-14 grade level, social worker program managers are assigned to manage, direct, and oversee a major specialty program(s) at the facility, VISN or VA Central Office level. As the facility level program manager, typical assignments include serving as a care/product line manager. Program managers may have responsibility for staffing, work assignments, budget, services provided, program criteria, day-to-day program operations, and all reporting requirements. Additionally, program managers at this grade generally have collateral assignments, determined by the needs of the local facility. The program manager provides analysis and evaluation of program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They develop and monitor staff compliance with practice, standards and guidelines. As the VISN level program manager, typical assignments include overseeing a VISN level program. The program manager serves as consultant to facilities in matters of program operations. They develop and monitor facility compliance with practice, standards, and guidelines across the VISN. The program manager reviews program status with facility leadership. Additionally, program managers at this grade generally have collateral assignments, determined by the needs of the VISN. The VISN program manager provides analysis and evaluation of program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. As the national level program manager, typical assignments include supporting implementation of a national program. The national program manager reports to senior executive service equivalent or GS-15 grade level national program director. They may have responsibility for staffing, work assignments, budget, services provided, day-to-day program operations, and all reporting requirements. Program manager responsibilities also include developing and serving as a subject matter expert for program specific policy and regulations and interface with congressional representatives. Program managers at this grade generally have collateral assignments determined by the needs of VHA Central Office. The national program manager provides analysis and evaluation of program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They develop and monitor staff compliance with program standards, guidelines, and service delivery. They develop and implement national training programs for internal and external partners. Program managers are responsible for ensuring program development, management, and evaluation that includes assessing the mission, goals, and programs of the organization in terms of psychosocial needs of Veterans, their families, and caregivers and establishing objectives consistent with organizational goals.]
References: VA Handbook 5005/23, PART II, APPENDIX G39, Social Worker Qualification Standard, This can be found in the local Human Resources Office.
Physical Requirements: This position is mostly sedentary and requires walking, kneeling, bending, standing, and light lifting.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Contacts
- Address Harry S Truman Memorial Veterans Hospital
800 Hospital Drive
Columbia, MO 65201
US
- Name: Rachel Kempker
- Phone: 573-926-9547
- Email: [email protected]
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