The VA Northeast Ohio Healthcare System is recruiting for an Supervisory Management & Program Analyst. The Supervisory Management & Program Analyst will function in Primary Care Service.

Duties

Oversight of on-boarding and off-boarding of new employees, including obtaining appropriate VISTA/CPRS access, PIV/sponsoring process, VPN access and all YourIT needs. Acts as a liaison between Primary Care and Human Resources: 1. Management of the human resource request within Primary Care Service 2. Make recommendations based on analysis 3. Provide appropriate recommendations and justification for recruitment and onboarding based on data analysis of clinic management 4. Reviews and evaluates completed staff actions (memos, reports,) for overall quality of the document, appropriate levels of coordination, consistency, logic, soundness of recommendations, and compliance with policy Assist with the recruitment and onboarding process of physicians and residents to include: 1. Organizing interviews 2. Prepping nursing documents for board actions 3. Following up on reference checks Collaborate with other services (Information and Analytics) for reporting needs to provide accurate and efficient data. Collaborate with Medical Staff on credentialing/ privileging requirements Review credentialing and privileging forms for accuracy and omissions including requested privileges, setting, DEA number, required TMS courses, etc. Expert in knowledge on requirements for fee-basis vs, consultant vs. staff Knowledge on requirements for narcotic prescribing authority and use DEA Liaison with CACS to ensure appropriate title, access, and prescribing abilities Responsible for receiving and reviewing national guidance for programs within the service to develop action plans, policies, and procedures with the service's clinical leadership Responsible for monitoring expiration of credentialing/privileging and communicating with providers, section chief, and the service chief to ensure timely completion Develop and implementation of process for evaluating effectiveness of programs within Primary Service Collects, computes, and tracks statistical information in support of program operations of substantial technical complexity within the COE, UH and Intern program Assess program compliance and propose significant changes to work practices with substantial potential mission impact in relation to established performance measures, goals, and objectives, as well as program effectiveness Performs short- and long-term planning regarding program development, staffing and resource allocation Assist Administrative Officer and Program Analysists in reporting data analytics requirements Directs administrative support services to ensure that inquiries, correspondence, and actions for Primary Care Service are addressed appropriately Knowledge of VISTA, CPRS, Pyramid, and other VA specific systems to retrieve data and develop appropriate reports. Provide direct supervision for five (5) positions: Oversees daily administrative operations that includes, but not limited to the following 1. Oversight of provider, clinical and administrative leave 2. Assists with Service level compliance with VA performance measures and monitors 3. Develops recommendations and implements new or modified guidelines, work processes and operations to improve the effectiveness, efficiency, or timeliness of work processes and information dissemination 4. Develops reports, analyzes data, summarizes data, makes recommendations for improvement, maintains/monitors data for accuracy, and integrates data with other Primary Care system The incumbent will act as a consultant to the Administrative Officer and Primary Care chief on various topics. In doing so, the incumbent will: 1. Develop and implement evaluative mechanisms to measure efficiency 2. Improve overall efficiency of the section/Primary Care Service 3. Provider assistance in the evaluation and implementation of the resident program Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 8:00am-4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Management & Program Analyst/PD930530 and PD930540 Relocation/Recruitment Incentives: Not authorized PCS Appraised Value Offer (AVO): Financial Disclosure Report: Not require

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/11/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing advice as the subject matter expert (SME) to the Assistant Chief and Chief, HAS regarding training and clinic management; oversees the daily operations of the unit, ensures that agency policies and priorities are being followed, develops performance standard and evaluates work performance of subordinates; gives advice, counsel and instruction to employees on both work and administrative matters; serves as Clinic Administrator for the Main Facility or Ambulatory Care Center (ACC) and has full supervisory authority to independently plan, direct and manage operations of the section to include all functions associated with patient appointment scheduling, scheduling audits, service recovery, clinical feasibility studies, support in strategic planning efforts and where required, budget management; ability to communicate orally with individuals and groups to conduct meetings, coordinate changes in procedures with other service and sections, and explain policies and procedures. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successful completion of a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher-level graduate education leading to such a degree, from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education (beyond the second year) and specialized experience, as described above, which may be used to meet total experience requirements for this grade level. The education portion must include graduate courses that demonstrate the knowledge, skills and abilities necessary to do the work of this position and must have been obtained in an accredited college or university. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation.. GS-12 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Analyzing, evaluating, and recommending solutions to problems in an organizational structure related to supply, storage and distribution support. Taking corrective action on stock surveillance, product integrity, process movement and distribution process issues. Utilizing supply systems (i.e. DSS, D035, SAP, COPA, NIMMS, EBS) including system functionality and business capabilities. Analyzing inventory and material storage systems for efficiency and effectiveness. Education: Substitution of education may not be used in lieu of specialized experience for this grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires no special physical demands. It may involve some walking, standing, bending, or carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript, official or unofficial, must be submitted with your application if you are basing all or part of your qualifications on education. We will not accept screenshots of classes or a picture of your certificate for qualifications.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Northeast Ohio Healthcare System 10701 East Boulevard Cleveland, OH 44106 US
• Name: Jason Wiard
• Email: [email protected]