If you have experience as a program analyst in a fast-paced atmosphere and want to play an important role in this type of environment, then consider joining the Division of Facilities Operations and Maintenance (DFOM) team. This position is located in Campus Services Branch within the Division of Facilities Operations and Maintenance and is responsible for overseeing and managing campus services programs, including training, workforce and call center. For more information, visit ORF Website.

Duties

As a Supervisory Program Analyst you will: Prepare and monitor key performance metrics with programs to access overall condition of work, identify problems, and recommend solutions. Evaluate workforce operations to ensure standards are met and identify training needs. Coordinate long-range planning and development of organizational strategies for unique organizational structures. Assign work to staff members and provide instructions and guidance as needed Analyze organizational priorities to support program administrative functions, including the development and implementation of policies and procedures.

Requirements

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)
• Males born after December 31, 1959 must be registered with the Selective Service.
• Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.
• This position is designated as an "emergency essential" please see Additional Information section for more information.

Qualifications

You qualify at the GS-13 level, if you meet one of the following qualification requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: leading a team of administrative staff in daily service-oriented operations; identifying trends and emerging problems to mitigate negative organizational impacts; developing and implementing policies or guidelines to help stream-line work processes; providing advice and technical assistance in the areas of training, workforce and call center operations to senior management officials. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12200528

Contacts

• Address National Institutes of Health 6701 Rockledge Dr Bethesda, MD 20892 US
• Name: Sirena Ellis
• Phone: 301-402-2894
• Email: [email protected]