This position is located in the Department of Veteran Affairs (VA), Veterans Health Administration (VHA), Mid Atlantic Health Care Network (VISN 6), Salem VA Medical Center (VAMC), in the Social Work Service Line. This position provides first line technical and administrative support to the Housing, Urban Development, Veterans Affairs Supportive Housing (HUD-VASH) Program, SUD/Contract housing and Healthcare for Homeless Veterans (HCHV) Program.

Duties

Duties include but not limited to the following: Possess understanding of the mission and internal organization of services provided by the HCHV Program in order to comprehend intra hospital and intra agency relationships with the public. Perform administrative, analytical, planning, and evaluation work in support of the Social Work Service Line and Master of Social Work (MSW) training program. Assist the Social Work Service Line Chief and the Administrative Officer in providing administrative support for Social Work Service and is responsible for providing administrative and technical program support to the Social Work Service MSW field placements. Perform assigned duties in a manner that promotes quality care, outstanding customer service, and the maintenance of an environment committed to serving Veterans, their families, and internal and external stakeholders. Responsible for providing exceptional personal contacts with Veterans and their families, community partners, referral sources, Public Housing Authorities (PHAs), the general community and other VA program staff, either in person or by telephone. Maintain calendar for deadlines and ensure staff respond appropriately to meet target deadlines. Determines which responses can be acted upon personally and completes required action. Provide administrative supervision and guidance regarding administrative issues, organizing in-services for interns providing education for submitting time, computer access and serves as point of contact for issues interns may have. Perform other duties as assigned. Work Schedule: Monday - Friday 7:45AM - 4:30PM Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD021310 Relocation/Recruitment Incentives: Not required Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/05/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Selective Placement Factor: Clerk-Typist, Office Automation Clerk/Assistant and Positions with Parenthetical Titles of (Typing), (Office Automation)In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skills, as appropriate. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test. Clerk-Typist, GS-2/4; Office Automation Clerk/ Assistant (any grade); (Typing) (any grade); and (Office Automation) (any grade): 40 words per minute typing speed are you able to self-certify that you type 40 words per minute? You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: ensure the office clerical and administrative work is accomplished effectively, utilizing a variety of computer programs such as Word, Excel, PowerPoint, Outlook and Access. Type and compose various kinds of correspondence to include memorandums, correspondence, reports, policies, and congressional and VHA reports. Knowledge of timekeeping procedures, rules, and regulations in order to process timecards. . You will be rated on the following Competencies for this position: AccountabilityClericalCustomer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, but involves walking, standing, minor lifting of office equipment and supplies and may require stair climbing. Occasionally, the incumbent may be required to assist in moving portable tables, chairs, or audio-visual equipment for use by the Service. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Salem VA Medical Center 1970 Roanoke Boulevard Salem, VA 24153 US
• Name: Delores Harris
• Phone: 202-745-8000 X54288
• Email: [email protected]