The Connected Health Technician serves as facility champion, leads facility teams to support existing and future Veteran communication initiatives, and coordinates local implementation, training, communications, outreach of these modalities. In the absence of the Connected Health Coordinator, a Connected Health Technician can assume these responsibilities.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties for this position include but are not limited to: Establishes, develops, and implements, at the direction or in conjunction with the Connected Health Coordinator, local My HealtheVet-related goals, strategies to meet goals, identifies responsible parties, tracks progress, including monitoring goals/activity status, and assists in the development of reports status/progress to medical center management. Ensures accountability via written communication as it relates to MHV as each of these communication skills contributes importantly to the way VHA communicates with Veterans, Congress, our dedicated volunteers, the public and employees. Identifies problems and applying analytical techniques for the purpose of resolving issues. Assists the Connected Health Coordinator to lead the facility's efforts to integrate My HealtheVet and Secure Messaging among healthcare providers and patients. Manages multiple projects by planning and organizing activities for all Connected Health modalities. Proposes, develops, and implements strategic plans and objectives for the enhancement, maintenance, and future advancement of operations for the Connected Health program. Assists the Connected Health Coordinator in developing presentations and then deliver presentations to all levels of the VAMC/HCS, service organizations, and veterans, family members and caregivers. Presentations are designed to inform the audience about all Connected Health offerings: MHV Program, products, and capabilities, VA Apps and Annie Self Management program. Work Schedule: Monday-Friday 0730-1600 Position Description Title/PD#: Program Support Assistant - Connected Health/PD23455A Bargaining Unit: Yes Telework: Ad Hoc Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) as indicated in VHA Directive 1193.01.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience performing duties for Connected Heath program; performs a variety of administrative duties; collects data to develop reports; experience in multimedia materials; experience in Excel, Word, PowerPoint programs. You will be rated on the following Competencies for this position:ClericalCommunicationsComputer SkillsManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

There is no educational substitution.

Contacts

• Address VA Black Hills Health Care System 113 Comanche Road Fort Meade, SD 57741 US
• Name: Kelsey Charley-Germain
• Phone: 651-405-5689
• Email: [email protected]