This position is within the Associate Director of Outpatient Operations (ADOO) programs and services at the Gulf Coast Veterans Health Care System, performing a variety of clerical, administrative and technical duties/responsibilities in support of management with the intent of accomplishing the administrative requirements of ADOO services.

Duties

Performs a variety of clerical, administrative and technical duties. Assists in the development of internal administrative standard operating procedures. Assists in resolving administrative problems. Receives and logs outgoing correspondence reviewing for accuracy. Develops methods for automating administrative data collection. Identifies and recommends performance indicators/goals (i,e, performance awards, leave, equal employment opportunities, etc). Identifies issues and communicates with leadership its effect. Maintains control of action correspondence, communicating follow up actions. Coordinates with staff on personnel management matters . Formulates and recommends changes in administrative policies/procedures. Compiles and prepares a wide variety of continuing or one-time special statistical and narrative reports. Maintains a continual accumulation of all types of data for reports. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Full-Time, 8:00AM - 4:30PM, Monday through Friday, Subject to change based upon facility needs. AD HOC Telework: VA supports the use of AD HOC telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for AD HOC telework. AD HOC Telework eligibility will be discussed during the interview process. AD HOC Telework may be authorized to a highly qualified candidate to be determined by supervisor based upon facility needs - Subject to change based upon facility needs. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD03593A, PD03592A, and PD03591A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required This position is covered by AFGE bargaining unit. Per the Master Agreement, the Area of Consideration will be: 1st Area of Consideration - Current Facility and CBOC employees; 2nd Area of Consideration - Veterans Healthcare Administration (VHA) Nationwide applicants.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/23/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4 level. For a GS-6 position you must have served 52 weeks at the GS-5 level. For a GS-7 position you must have served 52 weeks at the GS-6 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: For the GS-05:Specialized Experience: Experience working in a healthcare setting Supporting a healthcare operation Experience with operational or program issues Experience with inventory of supplies and equipment Experience with communication both verbally and written OR Education: Substitution of 4 years above high school (transcripts required). OR Combination of Specialized Experience and Education: Combination of specialized experience as described above and education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For the GS-06:Specialized Experience Experience working in a healthcare setting to ensure organizational goals are met Supporting a healthcare operation or program to ensure federal and organizational regulations are met Analyzing operational or program issues and making recommendations Experience with budget to include inventory of supplies and equipment Skilled in effective communication both verbally and written For the GS-07:Specialized Experience: Experience working in a health care setting and ensuring that work meets the organizational mission Supporting a healthcare operation or program to ensure federal and organization regulations and standards are met Analyzing operational or program issues and making recommendations while taking into consideration the full range of factors which affect the healthcare delivery system Experience managing and tracking budget to include inventory of supplies and equipment necessary to run a healthcare program efficiently Skilled in effective communication with a wide range audience both orally and written to express complicated information in an accessible format. You will be rated on the following Competencies for this position: Administration and ManagementAnalytical ReasoningCommunicationComputer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution for theGS-6 and GS-7 grade levels.

For the GS- 5 grade level a transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Biloxi VA Medical Center 400 Veterans Avenue Biloxi, MS 39531 US
• Name: Lesa Lang
• Phone: 804-675-5000
• Email: [email protected]