Job opening: Program Support Assistant
Salary: $37 696 - 60 703 per year
Published at: Nov 14 2023
Employment Type: Full-time
This is a developmental position located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at Western Colorado Health Care System VA Medical Center (WCHCS) Employee Health Department in Grand Junction, CO.
Duties
Duties Include but are not limited too:
Prepares a wide variety of recurring and nonrecurring correspondence, reports, and other documents.
Keeps/types meeting minutes, agendas, and reports.
Collects, assembles, and compiles data for administrative and management reports.
Uses email to compose and retrieve correspondence.
Provides clerical support such as answering the telephone, referring visitors, or providing information about the office, its functions, and standard operating procedures, and similar information.
Edits, composes, and review letters and reports for accuracy and completeness.
Assists computer users regarding selection of applications and appropriate formats and procedures for tasks.
Schedules appointments, coordinates meetings, and/or arranges conferences.
Orients and trains others on computer use.
Screens calls and personally answers calls when the requested information concerns routine and procedural requirements.
Maintains the appointment calendar and reminds supervisor/staff members of subject matter prior to meetings.
Collects, compiles, and/or tracks data and statistical information.
Receives, processes, and reviews documents and reports.
Establishes, updates, and maintains office files and records.
Prepares, executes, and/or tracks program specific information.
Prepares and submits documentation for training and travel.
Serves as official timekeeper - notifying supervisors when leave limits are exceeded, posting staff time and attendance, processing timecards.
Organizes data into Access databases or spreadsheet formats.
Performs database file searches.
Performs office automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database, and/or graphics.
Uses spreadsheet software to develop and change spreadsheets to graphically display data.
Uses patient electronic health care record to access and retrieve patient information.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday - Friday; 8:00 am - 4:30 pm
Position Description Title/PD#: Program Support Assistant/PD13676-O, PD13677-O, and PD14302-O
Physical Requirements: Physical requirements for the position include intermittent walking, standing, light lifting or carrying of 15 lbs. or less, reaching, pulling, sitting, bending, as well as carrying medical records, office supplies and filing. The work is performed in an office setting. It requires correct posture and technique to avoid chronic debilitating problems.
Work Environment: The work environment involves everyday risks or discomforts that require normal safety precautions typical of an office, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations, etc. The work area is adequately lighted, heated, ventilated and air conditioned. Work is done primarily in an office setting within a Medical Center. Incumbent works in close proximity to employees and therefore may be exposed lo communicable diseases.
Requirements
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
GS-05-Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
GS-06-Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
GS-07-Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
You may qualify based on your experience and/or education as described below:
GS-05 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience is defined as; Scheduling, and coordinating exams, new employee onboarding, DOT, flu shots, vaccinations, employee scheduling, contact tracing, blue folders, employee administrative processing, and in coordination with external services and departments. Providing administrative support, guidance and assisting organization personnel on all the above, as well as related additional employee health clinic functions. Reconciles purchase card charges within the established time limits and resolves disputes of unknown incorrect charges also within the established time limits. Serves as a government purchase card holder and complies with Federal and VA Acquisition Regulation and policies, as well as local procedures, including but not limited to the following: socioeconomic goals, mandatory sources, Central Contractor Registration (CCR), Federal Procurement Data Systems (FPDS), Item Master File, Vendor File, and Unauthorized Commitment and Delinquent Obligation.
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school.
OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond .
GS-06 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience is defined as; Scheduling, and coordinating exams, new employee onboarding, DOT, flu shots, vaccinations, employee scheduling, contact tracing, blue folders, employee administrative processing, and in coordination with external services and departments. Providing administrative support, guidance and assisting organization personnel on all the above, as well as related additional employee health clinic functions. Reconciles purchase card charges within the established time limits and resolves disputes of unknown incorrect charges also within the established time limits. Serves as a government purchase card holder and complies with Federal and VA Acquisition Regulation and policies, as well as local procedures, including but not limited to the following: socioeconomic goals, mandatory sources, Central Contractor Registration (CCR), Federal Procurement Data Systems (FPDS), Item Master File, Vendor File, and Unauthorized Commitment and Delinquent Obligation.
GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience is defined as; Scheduling, and coordinating exams, new employee onboarding, DOT, flu shots, vaccinations, employee scheduling, contact tracing, blue folders, employee administrative processing, and in coordination with external services and departments. Providing administrative support, guidance and assisting organization personnel on all the above, as well as related additional employee health clinic functions. Reconciles purchase card charges within the established time limits and resolves disputes of unknown incorrect charges also within the established time limits. Serves as a government purchase card holder and complies with Federal and VA Acquisition Regulation and policies, as well as local procedures, including but not limited to the following: socioeconomic goals, mandatory sources, Central Contractor Registration (CCR), Federal Procurement Data Systems (FPDS), Item Master File, Vendor File, and Unauthorized Commitment and Delinquent Obligation.
You will be rated on the following Competencies for this position:
Administration and ManagementCommunicationComputer SkillsInterpersonal SkillsManages and Organizes Information
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at the
GS-06 or GS-07 grade levels.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Contacts
- Address VA Western Colorado Health Care System
2121 North Avenue
Grand Junction, CO 81501
US
- Name: Crystal Auguste
- Phone: 303-202-8673 X28673
- Email: [email protected]
Map