Serves as Secretary and provides secretarial and related clerical administrative services. Works with other secretaries and program assistants to ensure the smooth operation of duties. Exercises tact, resourcefulness, initiative, and judgment in carrying out the duties, responsibilities and communicates activities.

Duties

Major duties include but are not limited to: Takes responsibility for the majority of clerical and administrative functions necessary to the smooth management of an office. Provide customer service, information control, ordering and tracking resources, initiating work orders, and serving as backup records liaison officer (RLO). Greets guests, receives and distributes documents, receives telephone calls, sorts and routes mail, files and retrieves records materials, delivers and picks up documents, researches files for data, screens file material for disposal and types forms, memorandums, letters, reports and studies, utilizing computer software programs such as Microsoft Office and Excel. Makes daily pick-up/delivery of provider packets, signed documents, and other correspondence necessary to keep staff in the office to expedite their monthly workload. Acts as a liaison between the program, internal and external customers. Receives phone calls from internal and external customers, takes messages when needed and answers inquiries independently. Works with clients and customers including the general public. Serves as the official timekeeper - notifying supervisors when leave limits are exceeded, posting staff time and attendance, processing timecards. Establishes, updates and maintains office files and records. Prepares, executes and/or tracks program specific information. Work Schedule: Monday - Friday, 8:00am to 4:30pm Compressed/Flexible: Available at Supervisory discretion. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This position may require the selectee(s) to be geographically located (live and work) in the VISN 8 catchment area. Virtual/remote opportunities may be available at the agency's discretion for highly qualified candidates and will be discussed during the selection process. Position Description/PD#: Secretary/PD11056O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/09/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Perform a full range of procedural duties in support of an office; coordinating and maintaining records and documentation; maintaining administrative files; attends meetings as a recorder and developing minutes; functioning as the primary timekeeper; generating and presenting a wide range of written data. Handling calls and visitors, processing and tracking incoming and outgoing correspondence, maintaining files records, keeping the supervisor's calendar, and taking meeting minutes, scheduling appointments and meetings; receiving visitors and telephone calls, ascertaining the nature of the call or business of the visitor and determining the appropriate action; and maintaining a file for supply and equipment requests, follow-up and delivery. You will be rated on the following Competencies for this position: CommunicationCustomer ServiceFinancial ManagementInterpersonal SkillsManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is mostly sedentary; however some walking, bending, stooping, minor lifting of office equipment and supplies will be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Transcripts not required.

Contacts

• Address VHA VISN 8 Human Resources 140 FOUNTAIN PARKWAY N. SUITE 600 ST PETERSBURG, FL 33716 US
• Name: Tara Logan
• Phone: 908-210-6280
• Email: [email protected]