See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $82,830 - $107,680 Columbus, OH: $86,222 - $112,089 Dayton, OH: $85,738 - $111,460 Fort Belvoir, VA: $94,199 - $122,459 New Cumberland, PA: $94,199 - $122,459 Ogden, UT: $82,830 - $107,680 Philadelphia, PA: $90,893 - $118,161 Richmond, VA: $86,300 - $112,190

Duties

Serves as the principal advisor and senior staff specialist in the Enterprise Infrastructure Application Support Branch, Enterprise IT Architecture Division, Technical Foundation Services (TFS), Enterprise IT Services (EIS). Provides all Tier III support to all DLA sites and tenants under their control to help fix issues in a timely manner. Performs analytical studies, program reviews, and performance evaluations of existing information system resources to determine adequacy in terms of design, criteria, and mission requirements. Receives trouble calls from end-users, performs trouble-shooting or diagnostic routines and procedures, assesses the problem, determines actions necessary to resolve the problem, and takes those actions. Develops daily operations and disaster avoidance support documentation related to DLA Technology Foundation Service information system configurations, hardware and software included.

Requirements

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: Yes
• Position will be subject to periods of off-hours on-call duty.
• A Passport and/or the ability to acquire a Passport are also required, as well as the ability to obtain and retain level IT-1 and secret security clearances.

Qualifications

To qualify for an IT Specialist (SYSADMIN/INFOSEC), your qualifications must include: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Provides services and support in the areas including, but not exclusive to: Systems Center OperationsManager (SCOM) administration; configuration, and maintenance; server hardware configurationbaseline standardization and management; disaster recovery planning and testing; maintaining propersecurity posture on all hardware and software within their control on the agency network; and StorageArea Network (SAN) hardware configuration baseline standardization and management. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical,sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternative, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Contacts

• Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US
• Name: Crystal Wilborn
• Phone: 717-770-2919
• Email: [email protected]