This position is in the Nursing Ambulatory Care Service.

Duties

Major Duties: Maintain accuracy of database, queries system in response to management and employee questions and requests for information. Serve as the computer and data consultant in preparing report spreadsheets, graphics, tables, and flow sheets that facilitate data analysis. Prepare, executes, and/or tracks specific information to provide assistance in developing statistical data and special reports, compiling/preparing drafts and finalizing papers and/or similar materials in support of the Service. Review billing invoices received from contract services and/or vendors; this includes the use of spreadsheets for tracking obligations and distributions, logging of submitted documents from the vendor, reviewing for payment incoming individual fee returns, and submission to the business office for payment. Maintain policy and procedure manuals, assists in quality projects, responsible for maintaining program information packets and brochures. Other duties as assigned. VA offers a comprehensive total rewards package: HR Specialist Total Rewards Work Schedule: Mon-Fri, 0730-1600 Telework: Ad hoc Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD02593A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: A broad knowledge and experience in the field of patient administration and health benefits; experience communicating both in writing and orally to relay information to customers/management; Ability to use personnel systems to enter, search, update information as needed; Microsoft Office familiarity; experience citing policies and procedures to provide guidance to customers and/or management; and knowledge of medical terminology. You will be rated on the following Competencies for this position: Administration and ManagementCustomer Service (Clerical/Technical)Database Administration Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary with short periods of walking or standing and carrying completed light loads of books, reports, or documents. However, there are extensive keyboarding demands in the position. No other special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address VA Sierra Nevada Health Care System 975 Kirman Avenue Reno, NV 89502 US
• Name: Yesenia Nery
• Phone: 910-488-2120 X1273
• Email: [email protected]