Job opening: Equal Employment Specialist (Complaints)
Salary: $78 592 - 145 617 per year
Published at: Sep 21 2023
Employment Type: Full-time
This position is located in the Washington Headquarters Services (WHS), Equal Employment Opportunity Programs (EEOP) Office which develops, monitors and implements a variety of management improvement programs and initiatives for the Director of WHS. The EEOP assists its customers in developing a model EEO program and manages and administers programs an services for DoD components serviced by WHS.
Duties
Incumbent typical work assignments may include the following:
Managing employee complaint processing and associated reporting as a primary responsibility and affirmative employment programs.
Identifies and recommends resolution to systemic problems by monitoring complaints, hiring practices, workforce analysis, or other EEO reviews and evaluations.
Consulting with and advising managers on broad complex, and sensitive equal employment issues.
Prepares detailed counseling reports and responds to data requests for investigations, reviews reports of investigation for accuracy and completeness.
Compiling, analyzing and reporting statistical data to evaluate effectiveness of the program, determining trends and identifying problem areas.
Requirements
- U.S. Citizenship is required
- Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration)
- This position is subject to provisions of the WHS/OSD PPP Pilot Program
- May be required to successfully complete a probationary/trial period
- Must be determined suitable for federal employment
- Required to participate in the direct deposit program
- Incumbent of this position is required to submit to a screening test for illegal drugs use prior to appointment and is subject to random drug testing for the duration of service with WHS/EEOP
- Position has been designated as non-critical sensitive, and as such the incumbent must be eligible for Secret clearance
- Travel of approximately 10-20% may be required in performance of duties
Qualifications
For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the length of your creditable experience for qualification requirements, you will be removed from consideration.
Read more about what should I include in my federal resume? at https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/
You may qualify at the GS-11 level, if you fulfill the following qualification requirement:
One year of specialized experience equivalent to the GS-09 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to:
Provide EEO counseling and advice concerning alternative dispute resolution (ADR) to employees, including managers and supervisors; and/or
Apply technical knowledge of EEO principles, laws, and regulations; and/or
Compile statistical data to evaluate program effectiveness.
Or
Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related
Or
Combination of education and experience
You may qualify at the GS-12 level, if you fulfill the following qualification requirement:
One year of specialized experience equivalent to the GS-11 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to:
Review EEO reports of investigation for accuracy and completeness; and/or
Consult with managers to develop resolution to complaints of discrimination; and/or
Prepare legally sound procedural accept/dismiss notices.
You may qualify at the GS-13 level, if you fulfill the following qualification requirement:
One year of specialized experience equivalent to the GS-12 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to:
Manage employee complaint processing and associated reporting, as well as affirmative employment programs; and/or
Recommend resolution to systemic problems by monitoring complaints, hiring practices, workforce analysis, and/or other Equal Employment Opportunity (EEO) reviews and evaluations; and/or
Write legal analysis based on EEO laws and regulations (e.g. Final Agency Decision).
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.
Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position title;
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
Agency; and,
Beginning and ending dates of appointment.
All qualifications, education, and time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume.
Education
Education cannot be substituted for experience at the GS-12 or GS-13 levels.
ARE YOU USING YOUR EDUCATION TO QUALIFY AT THE GS-11 LEVEL? You
MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
ARE YOU QUALIFYING BASED ON EDUCATION or A COMBINATION OF EDUCATION AND EXPERIENCE?
You must provide sufficient documentation of your education in your resume. You are strongly encouraged to provide a copy of transcripts or degrees in your application package. It is also acceptable to document your applicable course listing in your resume (course number, credits earned, etc.). Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:
http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency. If selected, an official/sealed transcript will be required prior to appointment.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Contacts
- Address WHS Immediate Office
Human Resources Directorate
4800 Mark Center Drive
Alexandria, VA 22350
US
- Name: Washington HQ Services
- Email: [email protected]
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