This position is located in the Department of Veterans Affairs (\/A), Veterans Health Administration (VHA), Veterans Integrated Service Network 6 (VISN 6), at the Salem VA Medical Center (VAMC), in Salem, VA, within the Fiscal Services.

Duties

MAJOR DUTIES Program Management, Analysis, and Improvement Serves as a consultant to the Medical Center for Patient Care Services, Service Chiefs, and clinical and non-clinical staff, providing guidance and recommendations and monitoring the implementation, management, and evaluation of VERA oversight programs in order to ensure that the programs meet the required standards and/or criteria. Executes responsibilities through analyses, coordination, planning, administration, development, interpretation, delegation, and the use of good judgment. Serves as a principal advisor to management on highly complex internal and external issues involving the VERA program. Also serves as technical authority in interpreting and applying guidelines and formulating policies. Knowledge Required by the Position. Mastery of management and organizational analysis principles and practices, both qualitative and quantitative, sufficient to analyze and measure the effectiveness, efficiency, and productivity of administrative, technical, and clinical programs. Comprehensive knowledge of the mission, organization, and work processes of healthcare systems management sufficient to develop, implement, monitor, and maintain the VERA Optimization Program, Diagnosis Related Group (DRG) assignments, 3rd party insurance reimbursement optimization Medical Center Allocation System (MCAS), Inpatient Evaluation Center (IPEC), Resource Intensive Treatments (RITS), and other various facility reports. Complexity Work assignments require the incumbent to conduct studies that involve an extensive range of activities and processes. Studies may cover a wide variety of work operations occurring at various Medical Center levels. The work assignments and projects typically involve the study of work processes or functions that are interrelated throughout the Medical Center. The boundaries of the work assignments are difficult to determine in advance due to their complex nature. The incumbent must be alert to changes in external review requirements and must be able to thoroughly analyze existing programs and resources in order to recommend changes, new techniques, or modifications in current organizational structures. The incumbent is involved in the gathering and interpretation of considerable amounts of data, identifying problems/concerns, and developing recommendations to resolve substantial problems. The work assignments are often complicated by continuing changes within service lines and programs throughout the Medical Center, technological advancements, and complex regulatory requirements. The work results in the creation of new or substantially modified business operations and/or evaluation criteria for the assessment of the Medical Center's management and operating programs. Customer Service Meets the needs of customer while supporting VA mission. Consistently communicates and treats customers (veterans, their representatives, visitors, and all other VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately. Work Schedule: 7:45AM-4:30PM, Monday-Friday Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/#2210 Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not required.

Requirements

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to use analytical techniques and abilities in support of the VA programs a; provides operational support; and performs structure maintenance for the VISN and/or Medical Center. OR, Education (TRANSCRIPTS REQUIRED): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's degree or 2 full years of progressively higher level graduate education that demonstrates the competencies necessary to perform the duties of this position. OR, Combination (TRANSCRIPTS REQUIRED): Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. You will be rated on the following Competencies for this position: Analysis and Problem SolvingAudit ReportingAuditingCommunicationsCost AccountingData ManagementOrganizational StewardshipProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary and requires long periods of time working and keyboarding at a computer work station. It may involve some walking, standing, bending, or carrying of small items such as files, books, and papers. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Salem VA Medical Center 1970 Roanoke Boulevard Salem, VA 24153 US
• Name: Cyreena Driver
• Phone: (919) 956-5541
• Email: [email protected]