Located in the Facilities Management Service at the VA Medical Center in Salem, VA, the Program Analyst provides analytical and evaluative support of integrative organizational and program management, and advanced support to Facilities Management activities.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Exercises expertise in health care operations to develop and oversee information related to facilities management, project management, accreditation standards, and performance management tracking tools Performs statistical analysis, short and long-range planning, qualitative analysis, program planning, and computer database management Extracts, analyzes, and provides data to assess Environment of Care standards, compliance, and programmatic effectiveness Translates data into actions related to life safety and environment of care metrics and compliance Provides relevant administrative data to identify, quantify, and resolve organizational problems Utilizes databases and registries to formulate tools to support patient care, and ensure quality management and clinical oversight Serves as the knowledge expert for data analytics and administrative software Identifies end-user data requirements to develop appropriate tools to support staff Leads and participates in process improvement, root cause analysis and system redesign teams Provides expertise in the design of decision support tools that improve health care efficiency, effectiveness, and safety Applies statistical analyses interprets their significance, including validity of measures used to generate outcomes related to patient management systems Develops and presents recommendations for improving clinical data-management methods, follow-up procedures, and timely compliance with regulatory guidelines Identifies inefficiencies and develops studies or data collection techniques to rectify identifies problems Coordinates with staff to identify information needs, and develops data collection methods and report formats to meet those needs Organizes, compiles, summarizes, and analyses the data collected, and develops reports which reflect the scope of activities, and identifies trends and opportunities for improvement Performs other related duties as assigned Work Schedule: Monday through Friday, 7:45am to 4:30pm Recruitment & Relocation Incentives: Not authorized Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position at the GS-11 level you must meet one of the following: SPECIALIZED EXPERIENCE: One (1) full year of specialized experience, equivalent to at least the next lower grade level (GS-9) in the Federal Service, that has given you the knowledge, skills and abilities required to successfully perform the duties of this Program Analyst. Specialized experience is demonstrated work experience using qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs within a health care environment; troubleshooting and conducting evaluations of clinical software needs; utilizing knowledge of clinical software packages, large databases, database applications, and spreadsheets to develop and deliver appropriate clinical and administrative data; tracking and analyzing programs for the purpose of improving processes and identify problem areas; analyzing and preparing program status reports; utilizing computers and applicable databases/software for statistical purposes; and managing information systems. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. ~OR~ EDUCATION: Successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree, which demonstrates the knowledge, skills, and abilities necessary to do the work of this Program Analyst. Copies of transcripts must be submitted with application. Education cannot be credited without documentation. ~OR~ COMBINATION: Equivalent combinations of successfully completed graduate education (above a master's degree) and specialized experience, as described above. Copies of transcripts must be submitted with application. Education cannot be credited without documentation. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Administration and ManagementAnalysis and Problem SolvingDatabase Management SystemsOrganizational Performance Analysis IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary, with occasional mobility. Minimal travel can occur. No special physical demands are required to perform the work. Requires some bending, stooping, and carrying light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address Salem VA Medical Center 1970 Roanoke Boulevard Salem, VA 24153 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]