This position will be assigned to Ticket and Tours on JBSA Lackland . This is a Regular Part Time category position, with 20-34 guaranteed hours, may work up to 40 hours per week. Scheduled as needed. Employees appointed to a Regular Part Time category position with benefits.

Duties

Sells over the counter and internet sales of tickets of local and national theme park and attraction tickets, and takes reservations for tours. Sells tickets through the Ticket Master system. Provides information on local amusements and general tourist information. Responsible for and maintains personal allotment of tickets, orders tickets from management, maintains daily ticket log to maintain accountability. Collects money through cash, check and charges. Issues receipt for all sales. Prepares daily individual Cashier's Report. Job involves attention to detail and multi- tasking in a very busy environment. Completes end of month inventory of personal tickets. May be asked to perform as a tour escort for instate and out of state tours by accompanying the group, acting as guide, insures transportation and reservations are in order and accounts for passengers to ensure a successful trip. This operation is seasonal so hours/schedules may vary throughout the year. Works under supervision of Information, Tickets and Travel Manager who provides guidance when performing new or procedurally complex duties. Performs other duties as assigned If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12107221

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires the completion of a pre-employment Physical Examination. Must be able to lift objects weight 50 lbs. unassisted and up to 100 lbs. with assistance.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/04/2023 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have experience as a cashier and cash handling in the customer service industry, working directly with customers in person. Knowledge, Skills and Abilities (KSA's): You qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of the San Antonio area and experience in local tourism industry is preferred. Job requires multi-tasking skills and attention to detail. 2. Applicant must have effective communications, interpersonal, and customer service skills. Applicant must be able to handle multiple job related tasks concurrently. 3. Must be able to follow oral and written instructions and procedures. **NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s). **Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position dose not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address JBSA Lackland Community Services Flight 802 FSS/FSCN, 415 B Street East, Bldg 598 Randolph AFB, TX 78150-4424 US
• Name: JBSA Lackland NAF HR Office
• Email: [email protected]