About the Position: This position is located in the Defense Health Agency (DHA) under the policy guidance and direction of the Assistant Secretary of Defense for Health Affairs (ASD (HA)), at Fort Sam Houston, Bexar, Texas. Note: Salary negotiation may be available for those candidates who are new to Federal service.

Duties

Identify alternative healthcare delivery models, process re-engineering, analysis, and the evaluation of various telemedicine initiatives. Review and analyze clinical workflow methods and operational procedures and makes changes based on findings. Provide technical guidance on IM/IT system acquisition procurement standards and policies as the Contracting Officer's Technical Representative (COTR). Independently provide advice and guidance to the MHS, other staff directorates, regional and local customers, and resolves problems. Serve as the Business Process Management (BPM) representative presiding over various committees as consultant in BPM programmatic and informatics. Maintains effective management-employee relations through communications and recognition of employee performance.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• One-year supervisory probationary period required. A one-year probationary period is required if the selectee has not previously met this requirement

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes assisting in the implementation of clinical information systems supporting patient care; coordinating staff projects to meet deadlines; and analyzing clinical workflow methods and make changes based on findings. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Administration and ManagementCustomer Service (Clerical/Technical)Information Technology Program ManagementManaging Human Resources

Education

This job does not have an education qualification requirement.

Contacts

• Address KF-DHA-DDAAFC DEFENSE HEALTH AGENCY HQ DO NOT MAIL Falls Church, VA 22042 US
• Name: Army Applicant Help Desk