For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 23-MOW-12073928-MS. This announcement has a USAHIRE assessment test requirement. Please make sure to check your SPAM email for the assessment.

Duties

This Supervisory Information Technology Specialist serves as the District Information Technology (IT) Manager with overall responsible for providing technical and analytical assistance involving three or more IT specialty areas, which support the information management needs of the United States Attorney's Office (USAO), Western District of Missouri which includes two geographically distant branch offices. The USAO IT environment includes personal computers, routers, switches, bridges, a wide area network and local area network, operating systems, case management systems and litigation support systems. Typical work assignments will include: Serving as the first line supervisor for the information technology staff. Planning and assigning work, developing performance standards, monitoring performance, preparing performance ratings, approve leave, resolving disputes, identifying deficiencies, and recommending training. Consulting with the AO and HRO on serious performance and conduct problems and proposed changes in duties or assignments. Performing advanced and complex systems design, development, test, and implementation of substantially new applications of IT technology to meet specialized, unique, or unprecedented needs of the USAO Maintaining district-wide responsibility for testing, quality assurance, configuration, installation, implementation, maintenance, and management of networked systems used for the transmission of information in data, voice and/or video format. Ensures systems availability, functionality, integrity, and efficiency. Providing customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. Providing specialized support and service for electronic, physical and communications security systems installed at USAO.

Requirements

• You must be a U.S. Citizen or National
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service, if applicable
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• If selected, you will be subject to the satisfactory completion of a one-year supervisory or managerial probationary period unless this requirement has been met previously.

Qualifications

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification(s)). Individuals must have IT-related experience and training demonstrating each of the four competencies listed below. Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and respond appropriately. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations; AND GS-13 Specialized Experience: At least ONE full year of specialized experience equivalent to the GS-12 level in the Federal service or private sector, which is in or related to work in the Information Technology (IT) field and demonstrates possession of each of the following competencies: Attention to Detail; Customer Service, Oral Communications; and Problem Solving. Specialized experience is defined as experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of this position. Specialized experience includes: configuring, installing, or managing network systems; installing Windows based servers and maintaining existing servers; assessing Information Technology policy needs; establishing metrics to measure and evaluate systems performance; performing network diagnostics and resolving network problems; maintaining network architecture and infrastructure; installing and maintaining compatible database. Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Contacts

• Address Western District of Missouri 400 East 9th Street Kansas City, MO 64106 US
• Name: Vickie Johnson
• Phone: 8164264184
• Email: [email protected]