About the Position: This position is located at Brooke Army Medical Center, in Managed Care, Fort Sam Houston, Bexar, Texas. In a cubicle style workstation located in shared (up to 6 persons) office space on 3rd floor COTO/BOD. Well lit, air-conditioned, clean, secure (badge in only) working environment. Monday-Friday; 0700-1600. (no weekends, no holidays, no shift work). Eligible for Telework. This is a Direct Hire Solicitation

Duties

Serve as Access to Care (ATC) Consultant for SAMMC Clinical Departments. Work involves in-depth knowledge of the missions, organizations, regulations, standards, benefits, and requirements of the TRICARE program and the Military Health System (MHS). Identifies the need for analyses, reports, or statistical reviews in support of the TRICARE health care delivery system to reduce overall government and beneficiary cost for health care while increasing the access and quality of care provide. Assess clinic operations and appointment utilization patterns to identify bottlenecks and to maximize use of available resources. Monitors appointment standardization compliance and access metrics for all clinics within the MTF. Assists in developing and implementing business rules for optimization initiatives such as appointing and template scheduling, the management of referrals and authorizations by simplifying, integrating and standardizing the process.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes one year of specialized experience equivalent to at least the GS-07 grade level in the Federal service which includes monitoring appointment standardization compliance and referral scheduling compliance for all clinics within a medical facility. Use a wide range of medical automated systems to ensure data collected is accurately recorded. Analyzing and resolving problems related to the management and operation of health care delivery systems. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Health Care Management or Master of Business Administration with Healthcare specialization. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83DB DHA SAN ANTONIO MKT-BROOKE AMC DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk