I will serve as the Medical Administrative Assistant for the Medical Center Director and service chief located in Jonathan M. Wainwright Memorial VA Medical Center, Walla Walla, Washington. As the Administrative Officer for the day represents management in administrative matters pertaining to the lawful retention of Veterans in the VAMC; maintains continuity of functions and provides full medical administrative support after normal duty hours to clinical and administrative medical center staff.

Duties

You will determine legal eligibility by information from records or by questioning caller and advises physicians on action to take. You will process administrative issues surrounding beneficiary death} elopements, suicides, assaults, homicides, code blue, cost recovery matters, and facility of community disasters, etc. You will directly intervene when problems regarding patient activity occur, advising clinical staff of the appropriate administrative action. You will serve as the Patient Advocate after normal duty hours. You will prepare, maintain and distribute a variety of daily, weekly, monthly and quarterly reports including the daily Gains and Losses sheet and log of tour events. You will coordinate patient transfers to and from the Medical Center. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Rotating Shifts (8:00 am- 4:00 pm, 4:00 pm-Midnight, Midnight -8:00 am) to include holidays/weekends. Physical Demands: Work is generally performed in an office setting with significant time involved on computer systems. Minimal lifting and walking are also required. Work Environment: Work is typically performed in an adequately lighted and climate controlled office setting with significant time involved on computer. Work is accomplished in a busy environment and the incumbent usually works alone, requiring him/her to perform the duties of the position in the allotted time, sometimes facing short deadlines. Position Description/PD#: Medical Administrative Assistant/PD80268A and PD80269A Relocation/Recruitment Incentives: May be Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not Required.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by 30 days of the closing date of this announcement, 07/27/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by 30 days of the closing date of this announcement. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. For a GS-06 position you must have served 52 weeks at the GS-05. For a GS-07 position you must have served 52 weeks at the GS-06. You may qualify based on your experience and/or education as described below: GS-06 Specialized Experience: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Specialized Experience which must demonstrate but are not limited to: Assists and advises patients administrative matters; Processes administrative actions such as patient admissions, eligibility of benefits and services; Perform administrative support related to care, treatment, and handling of patients; Receive and respond to telephone inquiries; Prepare workflow charts, Work standards, and staffing recommendations. OR, EDUCATION (TRANSCRIPTS REQUIRED): I have successfully completed one (1) year of graduate education that is directly related to the duties of the position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation NOTE: As a general rule, education is not creditable above GS-05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position. GS-07 Specialized Experience: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Specialized Experience which must demonstrate but are not limited to: Assists and advises patients administrative matters; Processes administrative actions such as patient admissions, eligibility of benefits and services; Perform administrative support related to care, treatment and handling of patients; Receive and respond to telephone inquiries; Research problems regarding provisions for medical care; Provides guidance and advice to clinical staff on medical legal matters related to patient care and hospital administration; Processes requests for release of Information; Authorize beneficiary travel and assist and counsels applicants; Maintains good public relations for the medical center. OR, EDUCATION (TRANSCRIPTS REQUIRED): I have successfully completed one (1) year of graduate education that is directly related to the duties of the position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation NOTE: As a general rule, education is not creditable above GS-05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position. You will be rated on the following Competencies for this position: Computer SkillsCustomer ServicePlanning and EvaluatingTechnical Credibility Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Jonathan M Wainwright Memorial VA Medical Center 77 Wainwright Drive Walla Walla, WA 99362 US
• Name: Maria Dela Cruz
• Phone: 253-242-3033
• Email: [email protected]